Shipping Coordinator

Record Jacket Corporation (RJC) is a print-finishing company that services the vinyl record industry located in the west-end of Toronto. RJC is the print division of North America’s leading vinyl pressing plant Precision RecorPressing (https://www.precisionpressing.com/). We believe our growth and success can be directly attributed to the emphasis we place on service, quality, and innovation and the involvement, commitment, and enthusiasm of our employees.

We are currently looking for a Shipping Coordinator to join our Toronto team.  This is a full-time, permanent opportunity that will provide job summary. We are looking for a dedicated individual who is passionate about maintaining high-quality standards and contributing to our team’s success. If you meet these qualifications and are ready to thrive in a dynamic work environment, we encourage you to apply.

This position currently operates on a day shift, 7am to 3pm. 

Responsibilities

• Finished Goods Management
  • Collect and organize all completed finished good pallets prepared by production operators.
  • Ensure that all pallets are properly labeled, staged, and ready for shipment according to customer requirements.
  • Verify pallet counts and confirm that all materials match production documentation.
• Documentation & Verification
  • Review and confirm the accuracy of all shipment details, including product quantities, descriptions, and customer identifiers.
  • Identify and correct discrepancies between packing slips, physical goods, and production records before shipment.
• Packing Slip Creation
  • Generate accurate packing slips for all outbound shipments.
  • Double-check packing slip data against verified pallet contents prior to approval and release.
  • Ensure that packing slips meet customer specifications and internal quality standards.
• Customer Communication
  • Send completed packing slips and shipment confirmations to customers promptly.
  • Serve as the main point of contact for customer inquiries or issues related to shipping documentation.
  • Communicate shipment schedules, delays, or corrections clearly and professionally.
• Issue Resolution
  • Investigate and resolve shipping or packing slip discrepancies in coordination with production, quality, and customer service teams.
  • Escalate recurring issues or documentation errors to management with proposed corrective actions.
• Coordination & Continuous Improvement
  • Collaborate closely with production operators, warehouse personnel, and logistics partners to ensure smooth shipping operations.
  • Support continuous improvement initiatives related to shipping accuracy, documentation efficiency, and customer satisfaction.
  • Maintain a clean, safe, and organized shipping area in compliance with company policies and safety standards.

Physical Demands

• Ability to stand and move throughout the shipping and production areas for extended periods during the workday.
• Frequent walking, bending, reaching, and handling of palletized materials and finished goods.
• Regular pushing, pulling, and maneuvering of loaded pallets using pallet jacks or other material-handling equipment.
• Occasional lifting of boxes or materials weighing up to 50 lbs.
• Manual dexterity for handling documentation, labeling, and basic equipment operation.
• Ability to climb stairs or access stacked pallet areas and storage zones as needed.
• Ability to operate material handling equipment (forklift, motorized pallet jack)
• Visual acuity to verify packing slip details, inspect pallet labels, and confirm shipment accuracy.
• Due to the open environment of the warehouse, must be able to work in various weather conditions, including extreme heat during summer months
• Tolerance for working in a warehouse or production environment with forklifts, moving equipment, and varying noise levels, while following all PPE and safety requirements.

Requirements/Qualifications

• Minimum of 1 year of experience in shipping, logistics, or warehouse coordination, preferably in a manufacturing environment.
• Valid Lift Truck Operator certification in Ontario required; ability to safely operate lift truck equipment (class 1 and 3) required
• Previous experience working with FedEx, UPS, DHL and other major shipping carriers required; familiarity with freight processes, bill of lading requirements, and basic logistics terminology required
• Strong organizational skills and attention to detail to ensure accurate documentation and shipment verification.
• Proficiency with shipping software, ERP systems, and Microsoft Office (especially Excel and Outlook).
• Ability to create and review packing slips and other shipping documentation with a high degree of accuracy.
• Commitment to workplace safety and adherence to established handling and documentation protocols.
• Clear communication skills with the ability to collaborate effectively with production, warehouse, and customer service teams.
• Strong problem-solving skills and initiative to address and resolve shipping or documentation discrepancies.
• Flexibility to work occasional overtime or adjusted hours to meet shipping schedules or customer deadlines.

Please visit our careers page to see more job opportunities.