Service Coordinator

Metro Building Services is looking for a diligent and detail-oriented Service Coordinator to join our growing Bolton, MS Service Team!

If you are someone who has a desire to be a part of an award-winning company culture, likes delivering lasting customer experiences, and has a refined expertise in logistics management, you may be the perfect fit!

Primary Responsibilities:

• Take service requests from customers over the phone.
• Manage the lifecycle of new Work Orders, collaborating with various internal departments as needed.
• Assist the Billing Team by identifying and reconciling open Purchase Orders.
• Assist the Service Manager with small quote generation.
• Work with technicians to identify and secure the necessary parts for service calls.
• Receive Purchase Orders from customers and assist Billing in invoice management.
• Other office and administrative duties as needed.

Qualifications and preferred experience:

• Experience working in an administrative or office setting, preferably for a HVAC company or mechanical service provider.
• Commitment to servant leadership and delivering premier customer service.
• Coachable and a curiosity to learn.
• Overall team player.
• Ability to pass pre-employment drug screen and background check.

Benefits:

• Excellent Hourly Wage.
• Medical, Dental, Vision, and Life Insurance.
• 401(k) with Company Match.
• Paid Time Off (PTO) and Holiday Pay.
• Opportunities for Industry Training and Educational Assistance.
• Limitless growth opportunity. 

APPLY TODAY!