Scheduler

Iberia Medical Center (IMC) in New Iberia, LA is looking for team members who will help advance our vision to be the premier hospital of choice for patients, physicians and employees. We've been caring for our community for over 60 years and offer many diverse career paths. Our new employees experience opportunities to learn and grow while caring for their families, friends and neighbors.

IMC is currently hiring a Full Time Scheduler to join our team. The Scheduler Assists physicians’ offices and patients in scheduling diagnostic and therapeutic services to be performed by the hospital.  Ensures that pre-certification and insurance verification are done in a timely manner and that pre-certification has been obtained prior to any procedure being performed that requires this.  Communicates patient financial responsibility to the patient OR communicates the patient’s insurance benefits to the Financial Counselor so that a proper quote of patient financial responsibility may be communicated to the patient.  Notifies insurance companies of patients’ inpatient admissions and communicates any insurance’s request for clinical information to the Case Management department.  Insurance verification information must be entered into the hospital’s information system and pre-registration packets filed promptly for reference by other staff and departments.  All employees are to communicate in a customer-friendly, professional manner to assist our patients, visitors and other customers.  Every effort is made to have scheduled procedures pre-admitted and notified of financial responsibility 2 weeks in advance of their procedure. 

WORK HOURS: Monday thru Friday 8:30AM-5PM.  Note that because the registration department is staffed twenty-four hours a day, seven days a week, 365 days a year, Schedulers “may” be required to work some weekends and holidays, regardless of any established work schedules.

QUALIFICATIONS/TRAINING/EXPERIENCE:

• High School graduate or equivalent

• Background of medical terminology and prior health care experience desirable.  Two years related experience in a health care facility preferred.

PRINCIPLE TASKS, DUTIES, & RESPONSIBILITIES:

• Assist physicians’ staff and patients with scheduling of procedures
• Ensures pre-certification is obtained prior to performance of procedures requiring such
• Creates pre-admitted charts for scheduled visits
• Communicates patient’s insurance benefits and financial responsibilities to patients and/or Financial Counselor
• Notifies insurances of patients’ admissions to obtain authorization of the admission and communicates any insurance company’s request for clinical information to the Case Management department
• Assists with renaming, uploading, re-sorting, and organizing the RightFax system as needed. Scheduling patients from these faxed orders as needed.