Sales Assistant | Move-In Coordinator

Corporate West Bend, WI
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Sales Assistant / Move-In Coordinator

Full Time

 

Become a Cedar Community Champion!
Do you enjoy building relationships, creating exceptional customer experiences, and helping people through life's important transitions? Join Cedar Community as a Sales Assistant / Move-In Coordinator and play a key role in helping prospective residents and their families find their new home.

 

At Cedar Community, our team members, residents, families, and volunteers create a welcoming and purpose-driven community. As one of Washington County's top workplaces, you'll have the opportunity to combine your organizational skills, customer service, and sales support experience while making a meaningful difference in the lives of older adults.

 

Job Responsibilities:

As a Sales Assistant / Move-In Coordinator, you will:

 

🏡 Guide the Move-In Experience - Coordinate the move-in process from start to finish, including paperwork, apartment finish selections, billing coordination, and welcoming new residents to the community.

🤝 Build Meaningful Relationships - Serve as a friendly and knowledgeable resource for prospective residents and their families by answering questions, conducting follow-up, and providing information about Cedar Community's services and living options.

📞 Support the Sales Team - Assist with lead management, tours, events, seminars, and CRM documentation to help achieve occupancy goals for Independent and Assisted Living.

📋 Coordinate Events & Communication - Prepare marketing materials, manage event RSVPs, complete post-event follow-up, and collaborate with Sales, Marketing, Philanthropy, and Independent Living teams.

Create an Exceptional Resident Experience - Support new residents before, during, and after move-in while coordinating welcome activities, move-outs, and ongoing communication to ensure a smooth transition.

 

Qualifications:

Associate's or Bachelor's degree in Business, Sales, Marketing, Communications, Healthcare, or a related field preferred.

Previous direct sales experience, preferably in senior living or healthcare.

Knowledge of senior living and Continuing Care Retirement Communities (CCRC) is a plus.

Strong computer skills and proficiency with CRM systems and Microsoft Office.

Outstanding communication, organization, and customer service skills.

Valid driver's license, reliable transportation, and current automobile insurance.

 

Why Choose Cedar Community?

We offer more than just a job - it’s a career with purpose!

 

🌟 Competitive Pay & Shift Differentials ~ Get rewarded for your dedication.

💵 Weekly Paychecks ~ Get paid every week and enjoy less stress between paydays.
📚 Career Growth & Tuition Reimbursement ~ Invest in your future.
💰 Annual Wage Increases ~ We recognize and appreciate your hard work.
🎉 Employee Recognition & Rewards ~ Your efforts won’t go unnoticed.
💡 Supportive Work Environment ~ Leadership development, training, and a culture of teamwork.
 

 

Make a Meaningful Impact – Apply Today!

Join Cedar Community, Washington County’s third-largest nonprofit employer, and start making a difference in the lives of our residents. We can’t wait to welcome you to our team!

 

📢 Apply now and become a Cedar Community Champion!

 

**NOTE: For the safety of our residents and staff, Cedar Community requires all employees to be vaccinated against influenza, except for approved medical or religious exemptions. COVID-19 vaccination is strongly encouraged. Requirements may change per CMS guidelines.**

Corporate is an EEO Employer - M/F/Disability/Protected Veteran Status
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