Sales Assistant (Gate Operations)

Job Title: Sales Assistant (Gate Operations) 

Hourly Rate: $16.50 

Contract Term: 8-week term, starting June 22, 2026 

Hours of Work: 35 hours per week 

Position Type: Canada Summer Jobs contract 

Eligibility Criteria: 

The candidate must meet the criteria below to qualify for roles funded by Canada Summer Jobs. 

• The candidate must be between the ages of 15 and 30 at the beginning of the employment period.  
• The candidate must be a Canadian citizen, permanent resident, or person who has been granted refugee status in Canada 
• The candidate must have a valid Social Insurance Number at the start of employment 

What we offer: 

• Flexible work arrangements where no one day is similar 
• Working in a beautiful park setting 
• Free entrance to the Park, including to our many public special events 
• Employee discounts on food and retail items and free parking 

Who We Are: 

Heritage Park is Canada's largest living history museum and offers visitors a chance to experience life in Western Canada from the 1860s to the early 1950s. The park features historical buildings, costumed interpreters, working antiques, and various exhibits that provide insight into the region's past.  

Job Overview: 

The Gate Operations Assistant will help set up and close the gate area, engage with guests to promote annual passes and special events, liaise with Marketing and Special Events teams, and assist with attendance reporting and cashier guidance. This role provides practical experience in front-line guest service and operational coordination. 

Responsibilities: 

• Assist with daily gate operations, including opening and closing procedures 
• Engage with guests to upsell annual passes and promote special events 
• Liaise with Marketing and Special Events teams to ensure accurate and timely communication of park offerings 
• Support the Gate Supervisor in maintaining safety, cleanliness, and efficiency at the entrance 
• Learn and assist with the processing of annual passes and provide guidance to cashiers 
• Collect attendance data and prepare reports for the Revenue Manager for senior management review 
• Provide exceptional customer service and resolve guest inquiries professionally 
• Perform other duties as assigned to support gate operations and guest experience 

Required Qualifications:  

• Must meet the Canada Summer Jobs eligibility criteria 
• Prior sales experience, including upselling techniques, is an asset 
• Prior customer service or guest engagement experience is an asset 
• Familiarity with front-line operations, data collection and reporting 
• Strong skills with computer applications; proficient in Microsoft Office Suite 
• Highly organized with a strong attention to detail, including accuracy in documentation and reporting 
• Ability to problem solve and adapt 
• High level of integrity and trustworthiness in handling confidential organizational information 
• Commitment to continuous learning and development 
• Demonstrated strong interpersonal and communication skills in a client-faced setting 
• All successful candidates who are over the age of 18 are required to complete a background check. Employment at Heritage Park is contingent upon receipt of a satisfactory report prior to their contract start date. 

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