Sales and Solutions Coordinator

About us:
Entripy is Canada’s leader for custom printed apparel, uniforms and promotional items. With screen printing, digital printing and embroidery all done in-house, Entripy delivers custom branded solutions for companies and organizations across Canada looking to “put their logo on it”. Proudly Canadian, Entripy’s use of proprietary technology allows the company to offer one of the fastest turnaround times, on demand production and an effortless fulfillment process unmatched within the industry. Entripy is a certified member of the Canadian Aboriginal and Minority Supplier Council (CAMSC).

We are headquartered in a vertically integrated 40,000 plus square foot state-of-the-art facility in Oakville, Ontario. Our technology-focused and vertically-integrated operations allow us to provide clients with superior speed, quality, convenience and pricing. We are Canada’s leader in custom branded apparel, but we are just scratching the surface of our potential. 

Job Summary: 
The Sales and Solutions Coordinator plays a critical role in supporting the sales team, ensuring smooth client interactions, and developing tailored solutions to meet customer needs. This role involves coordinating sales processes, managing customer inquiries, preparing quotes, and collaborating with internal teams to enhance overall client satisfaction. This is an in-office, 5 days/week role.

Pay range: $50,000 - $60,000 annually

Responsibilities:

• Accurately enter, process, and monitor customer orders in Microsoft Dynamics ERP to ensure timely fulfillment.

• Identify and source products outside of Entripy’s standard offering to meet customer needs.

• Act as a primary point of contact for order updates, inquiries, and issue resolution.

• Work closely with the sales team to process orders efficiently and provide necessary documentation.

• Communicate with external suppliers to source products and obtain pricing information.

• Identify opportunities to streamline order entry and tracking procedures.

• Maintain accurate and up-to-date records within the ERP system

Skills and Qualifications:

• Experience with Microsoft Dynamics ERP or similar order management systems.

• 2+ years of experience in order processing, sales coordination, or a related role.

• Strong attention to detail and accuracy in data entry.

• Excellent communication and problem-solving skills.

• Ability to multitask and prioritize tasks in a fast-paced environment.

• Proficiency in Microsoft Office Suite

Benefits:

• Medical/Dental benefits after successful completion of probation period

• Employee Discounts (so you can rock your personalized attire)

• Casual dress (leave your business gear at home)

• Fun social events (we work hard and play hard)

• Fitness benefits (we will help you get your fit on)

• Fantastic location (Mississauga/Oakville border)

Entripy Custom Clothing is proud to be an equal opportunity workplace and in accordance with the Accessibility for Ontarians with Disabilities Act 2005, will provide accommodation throughout the recruitment, selection and assessment process. In accordance with Ontario's Employment Standards Act, 2000, Entripy Custom Clothing discloses that artificial intelligence (AI) tools may be used to screen, assess, or select applicants who apply to this publicly advertised position. Final hiring decisions are made by our human recruiters and hiring managers, who review applications with appropriate oversight. If you have questions about our use of AI in recruitment, please contact hr@entripy.com. 

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