Reconciliation Specialist

Payentry is looking for a Reconciliation Specialist to join our Service department. In this role, you will provide excellent customer service while executing detailed reconciliation transactions to support the compliance and efficiency initiatives of the company. You will work closely with the service department to perform job duties to contribute to the world-class service we provide our clients. Key activities include bank account reconciliation, client underwriting activities, business process improvement, documentation, and follow-up to support the timely completion of reconciliation activities. 

What you'll do:

• Responsible for the daily, monthly, quarterly, and annual reconciliation of funds across all products.
• Responsible for basic banking functions for all products which may include verifying file acceptance by bank, stop payments, and ACH confirmations.
• Manage and continuously improve the escheatment process to reduce corporate risk.
• Provide support and guidance to the Customer Experience and Tax teams.
• Provide documentation and service to customers relating to financial transactions such as insufficient funds, wires, direct deposit issues and other account drafting inquiries. 
• Gather, analyze, and communicate data related to corporate financial health in weekly team meetings.
• Perform daily financial audits by processing various SQL statements and reports. 
• Remain current with National Automated Clearinghouse Association (NACHA) and Anti Money Laundering (AML) compliance. 
• All other duties as assigned.

What you bring to the table:

• Bachelor's degree in accounting or a minimum of three years of related experience and/or training.
• The ability to make confident and reasoned decisions in the execution of the Reconciliation Specialist function including processes that affect daily work.
• Establish and maintain an open, professional, and efficient means of communication with all customers, both internal and external.
• Display the ability to work effectively and efficiently to achieve goals in a highly variable and often stressful environment. 
• Interface with other departments and work effectively in formal and informal cross functional teams.
• Proven ability to work independently on a team. 
• Ability to work with minimal supervision, prioritizing workflow daily and effectively planning and organizing work responsibilities. 
• Look for opportunities to implement new innovative ways to achieve success in the role. 

Other Skills and Qualifications:

• Ability to organize and prioritize tasks to meet deadlines.
• Ability to process and maintain information in a confidential manner.
• Ability to work effectively in a remote team environment.
• Commitment to a positive customer service experience. 
• Proficiency in Office Suite, databases, and ERP systems.
• Excellent interpersonal, oral, and written communication skills are required.
• Experience with CRM systems is desirable.
• Proficient with Microsoft Office programs including Outlook, Word, PowerPoint, and Excel required. 
• SQL query creation and analysis.
• Ability to apply common sense understanding to carry out detailed written or oral instructions.
• Ability to deal with problems involving many variables across situations is required. 
• Good decision making and prioritizing skills are required. 
• Demonstrate interpersonal skills and proficiency in business vocabulary to effectively represent the company to outside parties. 

Where you'll work:

• This is a remote position.

Total Rewards and Growth:

• A career, not a job at our growing company.
• Partial company-paid medical & dental for you and your family!
• 100% company-paid life, short-term and long-term disability benefits.
• 401(k) Safe Harbor plan with up to a 4% company match 
• Health Savings Accounts and/or Flexible Spending Accounts supported with company contributions.
• Generous discretionary paid time off the package with immediate eligibility.

About Payentry
We offer human capital management services to employers throughout the US. Payentry, our cloud-based SaaS platform, provides employer solutions that increase cash flow and efficiency, reduce risk, and give a competitive edge in managing and retaining high-quality employees.

Our mission is Helping people get the most out of their workday and providing the best systems and support for growing our clients' businesses. If you're ready to join us in that mission and advance your career, apply today!