Supervisor Shorex
Vancouver, BC - British Columbia
Seasonal
$18.25/year
INTERCRUISES SHORESIDE AND PORT SERVICES works in unison with cruise ship representatives, coordinating a dual-branded operation to deliver a seamless journey between land and ship. We constantly look for open-minded professionals with the drive and passion to deliver our first-class cruise services to clients worldwide.
Candidate will be responsible for the Supervision of the Shore Excursions at the Canada Place Cruise Ship Terminal.
We are looking for dynamic & enthusiastic individuals who can provide quality customer service at each guest interaction.
About The Job
Prepare for the morning dispatch:
- Checking email for guest counts,
- Filling out the dispatch sheet with the correct bus # and drivers name,
- Making sure you have the correct tour signs with the color sticker the ship is using,
- As well as signs to give to the drivers for the coaches.
- Provide the staff with clip boards and walkie talkies,
- Advise the staff where the need to provide assistance
- Greet the Shorex Ship Staff and get the correct counts and greet the drivers as they arrive.
- Assist with loading the guests on to the correct tour buses
- Mark down times and counts on the dispatch sheet.
- Once all tours have left, you connect with dispatch with your counts and complete the process online
About You
- Be task oriented, a quick thinker, flexible, patient and team player
- Excellent Customer Service - courteous to guests
- Minimum 18 years old
- Willing to work a flexible schedule to include weekend and holidays
Please visit our careers page to see more job opportunities.