Patient Navigator
SUMMARY: Patient Navigator is hired by ARMS to work under the supervision of the Senior Program Coordinator/Navigator to help reduce late-stage breast and cervical cancer by assisting patients with access issues and developing relationships with service providers and tracking interventions and outcomes.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
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Guide patients through the health care system
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Help patients arrive at scheduled appointments on time and prepared
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Assist with patient screening for program eligibility, enrollment and consenting
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Identifies patient barriers to care such as transportation, insurance, language, housing and coordinates support or connects patients to community and social support services
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Educates patients on care processes and provides support to reduce anxiety and fear
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Utilize intervention and strategies that are appropriate to the culture, language, age, gender, etc.
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Facilitate referrals for mammogram screenings and other diagnostic tests
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Communicate in a culturally competent manner with patients upon learning they have an abnormal mammogram, biopsy, pap smear, or a positive finding
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Assist patients in finding ways to pay for their breast and cervical health care
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Provide women’s health education to individuals and groups
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Actively participate in internal and external meetings, as required
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Tracks and documents interventions and outcomes
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Perform other duties as assigned
QUALIFICATION REQUIREMENT:
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Team player
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Strong communication skills
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Strong work ethic
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Self-starter
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Ability to time manage and work under pressure
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Innovative and creative