Parts & Accessories Associate
Durham, NC
Full-time
Do you enjoy customizing your ride to make it your own? Would you enjoy engaging with customers? Join H-D Parts Team and help us grow the business as our Parts Sales Consultant. As part of this guest-obsessed team, you will be creating a fun shopping and HD motorcycle customizing experience.
- Rewarding Culture: As a H-D Employee, you'll be a part of the Coolest Culture, the most Iconic Brand, Fun and Family Focused Environment. And we sell a Dream!
- Ongoing Development and Growth: We invest in you. Through ongoing training and mentoring, we provide the best tools you need to be successful, expand your knowledge, and grow in your career.
- And we do lots of FUN stuff!
What we do
- Provide a fun full-service shopping experience to our customers through active selling and engagement. Proactively engage with customers to determine parts and accessories needed while always looking for ways to customize the motorcycle.
- Estimate and communicate parts costs and timelines from ordering to installation.
- Complete tasks that ensure product is available and easy to shop – pulling, filling, pricing, setting, staging, and maintaining the sales floor and the backroom.
- Participate in periodic physical inventory of all merchandise.
- Accurately handle cash register operations including rewards, returns, warranty, and other transactions.
- Make outbound phone calls inviting our customers to events or promoting product.
Are you up for a challenge? If yes, here are a few qualifications we are searching for
- High energy, competitive and sales driven personality and passion for Harley-Davidson Brand.
- Experience and knowledge of motorcycle parts and models.
- Ability to provide exceptional customer experience with every customer every time.
- Motorcycle Riding is preferred.
Please visit our careers page to see more job opportunities.
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