Part Time Front Desk- Citizen House

Job Summary
We are seeking a friendly, professional, and reliable Part-Time Front Desk Agent to join our team. This role is the first point of contact for guests and members, creating a welcoming and elevated experience from arrival to departure. The ideal candidate thrives in a hospitality-driven environment, has strong communication skills, and is passionate about delivering exceptional service. Open availability is strongly preferred, including evenings, weekends, and holidays.

Responsibilities

• Greet guests and members warmly upon arrival and provide a welcoming first impression

• Manage check-in and check-out processes efficiently and accurately

• Answer phone calls, emails, and guest inquiries in a professional and timely manner

• Provide information about hotel amenities, club services, events, and local recommendations

• Assist members and guests with reservations, requests, and special accommodations

• Coordinate with housekeeping, events, and management to ensure smooth operations

• Maintain accurate guest records and process payments using POS and reservation systems

• Support event operations when needed, including light event setup or guest coordination

• Resolve guest concerns with professionalism and escalate issues when appropriate

• Maintain a clean, organized, and professional front desk area

Experience

• Previous experience in hospitality, hotel front desk, concierge, or guest services preferred

• Strong guest service and communication skills

• Ability to multitask and remain calm in a fast-paced environment

• Comfortable using reservation systems, POS systems, and basic computer programs

• Strong attention to detail and problem-solving skills

• Professional appearance and demeanor

About Citizen House:

A new social home for OKC, Citizen House is a celebration of artful environments and creative thinking, with distinct culinary offerings, dynamic events and elevated spaces designed to gather and play, connect and unite. Here, meaningful relationships are forged, and culture is created. Visit Citizenhouse.com for more information.

About the Social Order Dining Collective:

At The Social Order, there's rarely a dull moment. Our people are passionate and attentive with their head on a swivel. We recognize this work is hard, and we reward it. Because really, our goal is to take care of the people who take care of our guests.

Benefits include:

• Competitive Pay

• Employee Mental Health Assistance Program

• 401K Contribution after 1 year of employment

• Food and Beverage discounts at All Social Order Restaurants

• Ongoing career development opportunities

• Fun and dynamic work environment

• Medical, Dental, Vision and life Coverage with company contributions for you and dependents for full time employees

• Paid time off for full time employees

Why work with us

This is a chance to be part of a community that doesn't just follow trends — it sets them. Citizen House is a place where your ideas and contributions will be celebrated. By joining us, you'll be stepping into an environment that nurtures personal growth and celebrates individuality.

Citizen House is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation.

We are an inclusive organization and actively promote equality of opportunity for all with the right mix of talent, skills and potential. We welcome all applications from a wide range of candidates. Selection for roles will be based on individual merit alone.

The Social Order is an EEO Employer - M/F/Disability/Protected Veteran Status
View all jobs at this company