Position: Membership Representative

Company: Cross Gates Family Fitness

Cross Gates Family Fitness is a Top 50 health and fitness club dedicated to providing exceptional experiences for our members and their families. With a strong focus on community and well-being, we are committed to promoting an active lifestyle in a welcoming environment. We offer tennis, racquetball, sport training, world class fitness centers, luxurious locker rooms, a spa, full service cafe, indoor basketball courts, and a full suite of rooms for child care.

We are seeking a dynamic and motivated Membership Sales Representative to join our team. In this role, you will be responsible for driving membership sales by engaging with potential members, understanding their needs, and offering tailored membership solutions that align with their health and fitness goals.

• Proactively identify and reach out to potential members through various channels (phone, email, social media, in-person)

• Conduct tours to showcase the benefits and features of our memberships

• Build and maintain strong relationships with prospective and existing members

• Understand and effectively communicate the value of membership packages, including pricing, benefits, and terms

• Meet or exceed monthly sales targets and contribute to the overall growth of the company

• Handle membership inquiries, resolve issues, and ensure a positive customer experience

• Maintain accurate records of sales activities, leads, and follow-ups in the CRM system

• Develop and implement sales strategies

• Operate as a Manager on Duty

• A 4 year degree is desired, but not required

• Flexible schedule

• Computer and digital marketing skills

• Physically able to move around all day, this is not solely a desk job

• Self-motivation and drive

• Excellent communication and interpersonal skills

• Strong negotiation and closing skills

• Ability to work independently and as part of a team

• Goal-oriented with a track record of meeting or exceeding sales targets

• $40,000.00 to $60,000.00 per year

• Vacation Time (90 day waiting period) (3) Personal Days after year of employment

• Free Family Club Membership

• 15% discount on club products and services 

• Medical, dental, and vision insurance

• HSA Match

• 401(k) retirement plan

• Professional development opportunities

• Positive and supportive work environment

Interested candidates should apply below. Resume preferred. 

Cross Gates Family Fitness is an equal opportunity employer.

Cross Gates Family Fitness is an E-Verify employer.