Manager, Integrated Youth Services Operations - Huddle

MANAGER, INTEGRATED YOUTH SERVICES OPERATIONS - HUDDLE

SALARY
Starting Salary $80,000

WHO WE ARE
United Way Winnipeg is a century-old movement for community change. We bring people, workplaces, and community organizations together to take collective action on the issues shaping life in Winnipeg today. Through a network of over 125 Agency Partners—and over 20,000 donors, volunteers and community champions—we align generosity, insight, and effort to strengthen the systems our community relies on.

At our core, we believe that everyone belongs, and that the wellbeing of each of us is tied to the wellbeing of all of us. Our role is to help Winnipeg see itself clearly, act together intentionally, and build a community where people are supported, connected, and able to thrive.

Guided by community insight and shared accountability, United Way Winnipeg connects people to purpose and action. We mobilize generosity, steward critical social infrastructure, and create spaces for shared understanding and dialogue. We invest in what works, strengthen what’s needed, and help our community respond to what’s next—together.

Our Mission is to improve lives and build community by engaging individuals and mobilizing collective action. 

Our Vision is a thriving community where everyone can reach their potential. 

We are accountable to the community we serve and the movement we help lead. That means being transparent in how resources are used, intentional in how decisions are made, and inclusive in how people participate. We don’t do this work alone—and we don’t do it for the community. We do it with the community: united, every step of the way.

THE OPPORTUNITY OF THIS ROLE
The Manager, Integrated Youth Services (IYS) Operations is responsible for the design, quality, and continuous improvement of programs and services that support United Way Winnipeg’s role as Administrative Host and Backbone Team for Huddle, Manitoba’s Integrated Youth Services initiative.

This role leads the IYS Operations Unit, providing coordinated support across project management, implementation, engagement, service integration, and innovation. The Manager supports key priorities such as expansion, partnerships, and pilot initiatives that improve access to youth mental health and wellness services and strengthen more connected systems of care.

As a leader, this role focuses on service design, team coaching, and process stewardship—ensuring clarity, consistency, and effectiveness across the unit’s work. 

RESPONSIBILTIES
Project Management & Implementation

• Lead the planning and delivery of projects that support integrated youth services, including system change and collaborative co-design initiatives 
• Develop and oversee project plans, budgets, timelines, and scope of work in collaboration with internal and external partners 
• Monitor progress and performance to ensure deliverables are achieved on time, within scope, and within budget 
• Facilitate stakeholder engagement and group processes to support alignment, participation, and effective implementation 
• Guide the development of tools, processes, and resources (e.g., workflows, agreements, materials) that support consistent delivery 
• Utilize project management systems and data to support reporting, tracking, and decision-making 
• Oversee the exploration and implementation of technology and digital solutions that enhance coordination and service delivery

Team Leadership & Coaching

• Lead and support the IYS Operations Unit, ensuring clarity of roles, priorities, and expectations 
• Coach staff to deliver high-quality work, strengthening consistency, judgment, and confidence 
• Oversee team coordination and work planning to align with initiative priorities 
• Provide feedback and support performance development while fostering accountability and continuous improvement 
• Utilize project management systems and data to support reporting, tracking, and decision-making 

Communications & Stakeholder Engagement

• Oversee communication and engagement approaches that build awareness of Integrated Youth Services in Manitoba
• Support coordinated engagement with youth, families, caregivers, and community partners
• Ensure approaches reflect youth voice, lived experience, and inclusive practices

Service Integration & Partnerships

• Support the development of integrated service approaches across health, social services, and community partners
• Contribute to service pathways that include clinical services, Indigenous wellness, and community supports
• Build and maintain partnerships with government, community organizations, Indigenous leaders, and researchers
• Support evidence-informed practices and continuous learning to improve service quality and access

QUALIFICATIONS/EXPERIENCE

• Strong leadership and coaching skills, with the ability to support teams in complex, multi-stakeholder environments 
• Experience managing projects, operations, government and philanthropic reporting, strategic priorities, budgets, and timelines with a high degree of coordination
• Strong communication and relationship-building skills across diverse groups and partners 
• Sound judgment and problem-solving abilities, with the ability to balance consistency and adaptability 
• Ability to improve systems, processes, and tools to support effective and efficient work 
• Commitment to fostering inclusive, respectful, and psychologically safe environments
• Experience working within integrated youth services or similar collaborative, cross-sector service models is an asset

BENEFITS
United Way Winnipeg offers opportunities for personal and professional growth in a rewarding career! We offer excellent benefits, including: 

• Company paid Health and Dental Coverage 
• Defined Benefit Pension Package with Company Match 
• Generous Paid Time off and Holiday schedule 
• Opportunities for professional development and career growth 
• Flexible hybrid work arrangements to support work life balance 

HOW TO APPLY
United Way Winnipeg is committed to achieving and maintaining a workforce that reflects the demographics of the communities we serve. Applicants are asked to self-declare.

We are committed to providing an inclusive, barrier-free work environment, beginning with the hiring process. Individuals applying for employment with United Way Winnipeg may request accommodations at all stages of recruitment and employment from the People & Culture team. All information received as it relates to accommodation will be kept confidential.  

Applicant reviewal will begin on May 7th. This posting will remain open and will continue to receive applications until the position is filled.

To apply, please visit our website or click Apply today!   

Please visit our careers page to see more job opportunities.