Landscape Maintenance Account Manager

ND Landscape Services has been providing Full-Service Landscaping for clients in the North Shore and Metro North area since 1980. We are seeking a Landscape Maintenance Account Manager to join our team and lead the effort to deliver exceptional service, manage operational efficiency, and drive business results. If you’re an experienced leader with a strong customer service focus and a passion for improving production performance, we’d love to hear from you!

• Lead and develop the production team to meet budget goals and performance metrics, including gross margin and efficiency.

• Drive sales growth by identifying opportunities for upselling maintenance services, ensuring sales targets are consistently met or exceeded.

• Manage contract renewals and cancellations, ensuring high retention and customer satisfaction.

• Ensure all work is completed on time, within budget, and in line with efficiency targets across all service lines.

• Oversee the timely completion of contracts, work orders, and invoicing.

• Play a lead role in managing the company’s Snow Removal Program.

• Strong leadership and team management abilities

• Excellent customer service and communication skills

• Financial acumen with experience managing budgets and performance metrics

• Strong organizational skills and the ability to manage multiple priorities

• Detail-oriented with a focus on accuracy and efficiency

• Proven experience in a leadership or management role, with a strong ability to guide, develop, and hold team members accountable for performance goals

• Experience working with and managing service schedules to ensure timely and efficient delivery of services

• Strong sales background with the ability to upsell and drive business growth

• Experience in the landscaping industry is a plus

• Ability to sit, stand, or walk for extended periods

• Ability to work at a computer for extended periods, including typing and viewing screens

• Ability to travel to client sites as needed

ND Landscape Services’ mission is simple: To drive the highest standard of landscape management. Our Core Values are the backbone of our business and guide our hiring process. We are:

• Committed to Professionalism and Integrity 

• Passionate About Continuous Improvement 

• Dedicated to Creating WIN-WIN Relationships to Achieve Excellence 

• A Systems-Driven Company 

• Operate With a Sense of Urgency

If this position caught your eye, apply today! For best consideration, include a resume with your application.