Inside Sales Representative

The Inside Sales Representative is responsible for providing premier customer service to all current and potential customers from the point of initial contact through delivery of the product. It is also the responsibility of the Inside Sales Representative to achieve sales and profit goals established by the management team at Double Eagle Alloys, Inc.

RESPONSIBILITIES AND DUTIES

As a minimum, the following is a basic description of typical duties and responsibilities expected of the Inside Sales Representative. These duties are not exhaustive and are subject to change as the needs of the organization require.

• Increase sales and provide support for current customer base as assigned.

• Prepare proposals, quotes, and sales contracts.

• Promptly respond to Request for Quotes for current and potential customers. Overall goal is no later than 24 hours per RFQ.

• Coordinate workflow with company staff to achieve closing of sales quotes.

• Meet daily, weekly, and monthly sales goals set by Sales Manager, i.e., dollars booked and calls per day.

• Proactively review open orders and advise customers of delivery status changes.

• Provide technical assistance and solutions for customer returns.

• Manage account services through follow-up and quality checks.

• Develop and maintain existing product knowledge and sales materials.

• Formulate analysis of sales data to assist in establishing specific account pricing.

• Contribute to a positive work environment based on teamwork and continuous improvement.

• Communicate effectively with other sales representatives, management, and other co-workers.

• Prepare and present various sales status reports to Sales Manager weekly that include activity, follow-up, closing, and adherence to targets.

• Adhere to all Company handbook policies, procedures, and codes of business ethics.

MINIMUM QUALIFICATIONS 

• High school diploma or equivalent

• 2+ years of sales experience

PREFERRED QUALIFICATIONS

Preference will be given to candidates with the following qualifications:

• Bachelor’s degree in business, sales, marketing or related area

• 4+ years of experience in sales and/or marketing

• Market experience with the ability to recognize opportunities

CORE COMPETENCIES

• Strong work ethic and self-motivation

• Excellent written and verbal communication skills

• Microsoft Office proficiency, including Word, Excel, and Outlook

• Strong organizational, problem-solving, critical thinking, and time management skills

• Ability to effectively multi-task and work independently on assigned tasks

• Demonstrate creative and forward thinking

• Operate with high integrity, maintaining positive relations with coworkers, customers, and suppliers

COMPANY BENEFITS

• 401k with Company Match

• Health Insurance

• Dental Insurance

• Vision Insurance

• Company Paid Life Insurance

• Long-Term & Short-Term Disability

• Paid Time Off (PTO)

• Paid Holidays

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