Housekeeping Supervisor

The soon-to-be-opened,  newly remodeled Holiday Inn, located at 1800 Martin Luther King Blvd, is now hiring for a Housekeeping Supervisor.  The Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections, as well as assuming all Housekeeping Manager functions in his/her absence.

Education & Experience:
• High School diploma or equivalent required.
• Two to three years of progressive experience in a hotel or related field preferred.
• College coursework in a related field is helpful.
• Previous supervisory responsibility preferred

Physical Requirements:
• Flexible and long hours sometimes required.
• Medium work – Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during the entire shift

Essential:
• Approach all encounters with guests and employees in an attentive, friendly, service-oriented manner.
• Maintain regular attendance in compliance with Expotel Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
• Comply at all times with Expotel Hospitality Service standards and regulations to encourage safe and efficient hotel operations.
• Maintain a warm and friendly demeanor at all times.
• Ensure employees are at all times attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
• Inspect the Room Attendant’s work performance within the assigned section daily to ensure the standards and productivity levels are being met and maintained.
• In the absence of the Housekeeping Manager or Assistant Housekeeping Manager, inspect all V.I.P. rooms and report their availability to the Front office, according to hotel standards.
• Oversee the closing of the floors at the end of the day, ensuring the Room Attendants’ carts are cleaned and restocked.
• Ensure records of daily assignments are completed, signed off, and returned to the Housekeeping Office on time.
• Maintain key control.
• Handle items for “Lost and Found” according to the standards.
• Monitor cleanliness and orderliness of Room Attendants’ carts, linen closets, control closets, stairways, and landings.
• Oversee the daily assignment of duties ensuring Room Attendants and House Attendants carry a work assignment.

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