Housekeeping Attendant

Organization Overview: 

Vivo is a registered charity that operates a leading recreational facility in north-central Calgary, Vivo.

Vivo for Healthier Generations Society is responsible for stewarding Vivo’s mission, vision, values, charitable purpose, and commitment to our employees, members, guests, community partners, and government stakeholders.

Vivo empowers individuals and families with the knowledge, resources, and opportunities to build lifelong healthy habits and stronger connections to community. Vivo offers a wide range of spaces, programs, and services designed to support physical, social, and emotional wellbeing, including fitness and wellness facilities, aquatic amenities, gymnasiums, climbing spaces, ice rinks, and community gathering spaces.

Through these programs, services, and community partnerships, Vivo strives to create meaningful experiences that inspire healthier generations while supporting the long-term sustainability and social impact of the organization.

Position Title: Housekeeping Attendant

Employment Type: Full-Time, Part Time, Permanent

Reports To: Housekeeping Supervisor

Hours of Work

This is a full-time / part-time position based on 15–40 hours per week.

The schedule requires flexibility, including early mornings, evenings, weekends, and occasional statutory holidays as operationally required. This role may require periodic after-hours response to urgent facility issues.

Position Summary

The Housekeeping Attendant is responsible for maintaining a clean, safe, and welcoming environment across all areas of the facility. This role supports daily housekeeping operations by executing cleaning standards, responding to facility needs in real time, and contributing to a positive guest experience.

Housekeeping Attendants play a key role in delivering on Vivo’s commitment to exceptional member experience by ensuring all spaces, including aquatics, fitness, changerooms, and common areas are consistently clean, well-maintained, and ready for use.

Key Responsibilities

1. Facility Cleaning & Maintenance

• Perform routine and scheduled cleaning across all facility areas, including: 

o Changerooms, washrooms, and showers 

o Aquatics deck and surrounding areas 

o Fitness spaces and studios 

o Common areas, entrances, and high-touch surfaces 

• Follow daily, weekly, and monthly cleaning schedules 

• Ensure all cleaning is completed to established quality and safety standards 

2. Quality & Standards

• Maintain a high standard of cleanliness that supports guest satisfaction and safety 

• Conduct regular checks of assigned areas and address issues proactively 

• Report maintenance concerns, hazards, or supply needs to the Supervisor 

• Support cleanliness during peak times with a focus on high-traffic areas

3. Health, Safety & Compliance

• Ensure compliance with applicable public health, sanitation, and occupational health and safety standards.

• Maintain WHMIS compliance and safe chemical handling practices.

• Ensure safe storage and proper use of cleaning equipment and materials.

• Support emergency response procedures and ensure team awareness and readiness.

• Adhere to Vivo’s privacy and confidentiality standards in alignment with PIPA.

4. Supplies & Equipment

• Monitor and restock cleaning supplies in assigned areas 

• Maintain equipment in good working condition and report any issues 

• Support inventory tracking as directed by the Supervisor

5. Cross-Department Collaboration

• Collaborate with Aquatics, Fitness, Preschool, Guest Services, and Operations teams to align cleaning scope with programming needs.

• Support event readiness and high-traffic periods.

• Address cleanliness-related guest concerns professionally and promptly.

Qualifications

• Experience in recreation, hospitality, healthcare, or large public facilities preferred.

• Strong knowledge of commercial cleaning practices and sanitation standards.

• Experience managing schedules and performance in a team-based environment.

• WHMIS certification (or willingness to obtain).

• Standard First Aid & CPR-C/AED preferred.

• Police Information Check with Vulnerable Sector Search completed within two months prior to start date.

Skills & Competencies

• Strong leadership and coaching abilities.

• High attention to detail and quality control.

• Strong organizational and time-management skills.

• Ability to prioritize in a fast-paced, multi-use facility environment.

• Clear and professional communication skills.

• Problem-solving and conflict-resolution capabilities.

• Ability to work independently while maintaining accountability.

Physical Requirements

• Ability to stand, walk, bend, lift, and perform physical tasks for extended periods.

• Ability to lift up to 50 lbs as required.

• Ability to work in environments involving cleaning chemicals and equipment.

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