Housekeeper

The Crowne Plaza Milwaukee Airport is looking to add a full-time housekeeper to the housekeeping team. Our housekeepers have strong attention to detail and a desire to make our guests feel at home. 

This position is full-time 1st shift starting at 8 am weekdays and 9 am weekends and requires flexibility to work weekends and/or holidays. The pay is $10.00 - $10.50 per hour.

Duties/Responsibilities:

• Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming,    cleaning and sanitizing bathrooms, removing trash/rubbish, etc.  May include cleaning of the kitchen area, room refrigerator, coffee/tea maker, cups, glasses, silverware, etc.
• Wear safety protection equipment as provided in line with department regulations and any local legislative requirements
• Handle and store chemicals in line with hotel regulations and any local legislative requirements
• Greet and acknowledge guests
• Notify supervisor when service is complete so rooms may be sold or occupied.  Report any room unable to be serviced to supervisor according to established procedures
• Report to supervisor needed repairs or unsafe conditions
• Follow established safety procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious  behavior to the supervisor or manager on duty
• Respond to guest complaints, special requests and take action to ensure guest satisfaction
• Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping
• Report, turn in, and/or log all lost and found items according to established procedures
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
• May regularly assist with deep cleaning projects
• May have turndown duties
• May assist with other duties as assigned

Requirements:

• Prior housekeeping experience a plus not required
• Ability to work alone without direct supervision
• Demonstrate a high degree of drive and determination
• Ability to keep the work area clean and tidy at all times
• Properly handle and report associate and guest accidents
• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards
• Assist with responsibilities and duties in other departments and as assigned by management
• Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel

Benefits:

• Medical, dental, vision insurance
• Paid vacation
• Sick days
• Paid holidays
• 401k
• Short/long term disability
• Free employee meals
• Free employee parking
• Discounts at all IHG branded hotels around the world