Hotel Room Attendant

Be...an Innovator, a Motivator, a Leader, a Team Player - Most of all, Be Baywood!

With our "It's My Pleasure!" philosophy we have become one of the Nation's fastest growing hotel development & management companies.

Join us as a Hotel Room Attendant/Cleaner/Housekeeping at our Home2 Suites by Hilton Asheville – Biltmore Village located at 61 Thompson St, Asheville NC 28803. (Room Count:117)

Successful Candidate will be able to:

●     Available to work any day of the week

●     Previous hotel housekeeping experience is preferred; however, ability gained through 1+ years related employment (customer service) or on-the-job training may substitute for actual Front Desk experience.

●     Hilton Extended Stay Brand Experience preferred

●     Must possess excellent public relations skills and warm and friendly attitude

Summary                                                                                                                                                                                                            

Performs routine duties in the cleaning and servicing of any area which may be assigned; supplies area with items which are required for the convenience and comfort of the guest.  Adheres to specific Brand Standards as instructed.

Job Duties                                                                                                                                                                                                           

●     Makes beds neatly with fresh linen (including: sheets, duvet, blankets and pillow cases). Makes rollaway beds, cribs, and sofa bed.  

●     Removes dirty linen

●     Picks up debris/trash from floors, removes and empties trash in wastebaskets, cleans mirrors and shelves, closet, in-room safe (if not being used). Inspects and restocks collateral. Wipes door frames, window sills, walls and baseboards, and arranges furniture properly.  Cleans appliances, equipment, furniture and cupboards. High-dusts artwork.

●     If Applicable: Remove trash, sweep, dust any balcony/patio areas 

●     Inspects marketing collateral, replacing expired or damaged items.

●     Cleans & disinfects bathrooms including: basin, bathtub, toilet, tile, flooring, and walls using approved cleaning chemicals and rags.

●     Replenishes bathroom supplies/amenities and linen in accordance with brand/hotel standards.

●     Replenishes room supplies (Coffee, condiments, mugs, glassware, utensils, cups, stationery, pens) in accordance with brand/hotel standards.

●     Cleans mirrors, windows, vent cover, glass doors.

●     If Applicable: Cleans & disinfects kitchen including: counters, refrigerators, stove, tile, flooring, and walls using approved cleaning chemicals and rags.

●     Reports room status (vacant/occupied; clean/dirty; Do Not Disturb (DND) in a timely manner to the appropriate persons/departments.

●     Reports items that require repair or additional cleaning to the appropriate person/department.

●     Restocks housekeeping cart.

●     Vacuums hallways.

●     Turns in all lost and found articles immediately.

●     Operates a light vacuum cleaner under beds, carpet throughout, as well as in front of hallway door.

●     Additional duties may be added at any time at the discretion of management.

Physical Demands:

●     Requires ability to stand/walk for entire shift.

●     Bend, Stoop, Reach - often.

●     Ability to lift up to 15 lbs. regularly.

●     Ability to push housekeeping cart regularly.

●     Requires ability to perform light to moderately heavy housekeeping duties using the approved chemicals and equipment.

Baywood Hotels is an Equal Opportunity employer and a drug-free workplace. EOE/M/F/Vets/Disabled