Head Host/ Hostess at La Colombe d'Or Hotel

La Colombe D'or is seeking a friendly and outgoing Head Host/Hostess to join our team at our renowned restaurant. The Host/Hostess will be responsible for leading other host team members and  providing excellent customer service to ensure that our guests have a memorable dining experience.

Responsibilities:

Greet guests upon arrival and assist with seating them at their tables.

Manage reservations and waitlists using a computerized system.

Answer phone calls and respond to online inquiries in a timely and professional manner.

Assist with organizing and setting up private events.

Handle guest concerns with grace and professionalism

Perform light cleaning duties, such as wiping down tables and sweeping the floor

Restaurant service points are a plus including etiquette and being able to read the floor of any needs by guests.

Qualifications:

Previous experience as a host or in a customer service role is preferred.

 Ability to lead other hosts in creating consistency in effective quick responses      

 Communication with all guests in house and future reservations

Strong communication and interpersonal skills

Ability to multitask and handle a high-volume workload.

Proficiency with computer systems and software, such as Microsoft Office and reservation management systems

Pay /Perks/ Benefits

Flexible Schedule

 Health Insurance*

 Dental Insurance*

 Vision Insurance*

 Supplemental Life and Disability Insurance*

Paid Time Off (PTO)

Employee Discounts

Professional Development Assistance

Employee Meal

Full-time employees eligible (30+ hrs per week).

Salary starts at $18/ hr plus tips

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