Front Desk Coordinator

LA Health Solutions is an integrated medical facility focused on providing the community with multiple specialty services, including progressive chiropractic care. Our goal is to continue our mission of providing our patients with the highest level of care and compassion in a personalized setting. Our practice is a full-service provider of comprehensive bone, joint, and muscle care.

We are currently seeking a professional, service-oriented Front Desk Coordinator to join our fast-paced chiropractic practice in Westbank. As the first point of contact, you will play a critical role in creating a welcoming and supportive environment for our patients.

Schedule:

This is a full-time position with the following hours:

• Monday, Wednesday, Thursday: 8:45 AM – 6:00 PM
• Tuesday: 6:45 AM – 4:00 PM
• Friday: 8:45 AM – 4:00 PM
• Saturdays: As needed

Key Responsibilities:

• Greet and assist patients and visitors in a courteous, professional manner
• Answer incoming calls promptly and direct appropriately
• Collect co-pays and balances; explain financial obligations to patients
• Register and update patient information; verify insurance eligibility
• Schedule appointments and manage provider calendars
• Ensure efficient patient flow and timely communication with clinical staff
• Maintain patient records and ensure availability of treatment information
• Uphold privacy and confidentiality protocols (HIPAA compliance)
• Provide translation for Spanish-speaking patients (preferred)
• Cross-train with medical assistant duties as needed
• Perform additional administrative duties as assigned

Qualifications:

• High school diploma or equivalent; some college preferred
• Minimum 2 years of customer service or front desk experience, preferably in a healthcare setting
• Bilingual (Spanish) is a plus
• Strong organizational, communication, and multitasking skills
• Positive, professional attitude with attention to detail

Benefits:

• Health, Dental, and Vision Insurance (eligible after 60 days)
• Continued Education Programs
• Paid Time Off (PTO) and Paid Holidays
• Retirement Plans