District/Regional Manager

Essential Functions:

The Retail District Manager will be required to effectively lead the operations of multiple assigned retail stores so that they positively contribute to the overall performance of the organization. The district manager is responsible for continuous improvement in the performance, compliance, and appearance of assigned stores. To hire and develop high-performing store leadership teams in order to improve individual and organizational performance. To consistently maintain store operations so that they meet or exceed financial goals and company standards regarding performance, appearance, operation, compliance, and other metrics.

1. To recruit, interview, and hire store leadership teams to keep multiple locations productively and effectively staffed at all times.

2. To supervise, train, coach, and develop store leadership staff to perform their duties at high levels with a focus on continuous improvement.

3. To hold staff accountable and take immediate corrective actions to ensure accountability and adherence to goals, policies, procedures, and performance.

4. To effectively manage payroll and non-payroll expenses to budgetary guidelines, and to build and drive revenue in stores to maximize net income.

5. To motivate store leadership to ensure production guidelines are consistently being accomplished, and to be capable of producing by example as well.

6. To provide ongoing coaching and development for all levels of staff, and to ensure store leadership meets required training schedules.

7. To read, interpret, distribute, and take appropriate and immediate action on financial reports, labor reports, inventory reports, etc.

8. To ensure proper rotation of store merchandise by extensive training in production guidelines and expectations.

9. To ensure all donated goods and purchased goods are processed from the receiving door to the sales floor in an expedient manner in all locations.

10. To monitor purchased goods program including the ordering, stocking, selling, merchandising, inventorying and shrink control of purchased goods.

11. To act as a positive role model for all employees, trainees, and customers in all aspects of professional performance.

12. To work with store leadership teams to ensure that stores are meeting financial goals, and to make necessary adjustments immediately when required.

13. To observe and promote personnel and safety policies and procedures.

14. To conduct frequent store visits in order to drive continuous improvement in regard to cleanliness, merchandising, customer service, and performance.

Skills and Abilities:

1. Must be able to effectively lead, motivate, coach, develop, and train others to perform their respective duties at higher levels.

2. Must be aware of self-performance and to adjust immediately when needed.

3. Must establish and maintain effective working relationships with, and among, store personnel while motivating each to put forth their best effort.

4. Must be able to read, write and communicate clearly in English.

5. Must be able to work flexible hours on short notice, including nights and weekends, and occasionally long hours.

6. Must provide own transportation.

7. Must possess excellent time management skills and must have the ability to perform multiple tasks concurrently.

8. Must be self-motivated to bring solutions independently.

9. Must be able to work at a high level independently and take direction well with minimal direct supervision.

10. Must have knowledge of retail merchandising best practices for clothing, household items, furniture, books, shoes, and other commodities.

11. Must exhibit good judgment and possess excellent problem-solving and decision-making abilities.

Requirements:

1. Bachelor’s or Associate degree in business-related field preferred.

2. P&L experience. Must be able to identify and address issues and trends.

3. Strong managerial experience within multi-unit business.

4. Ability to coach and develop entry level managers within a fast-paced environment.

5. Must maintain minimum automobile liability insurance as required by the State of Louisiana and be insurable through the Company’s insurance carrier.

6. Must possess a valid driver’s license and maintain current registration and state vehicle inspection.

7. Must be proficient in MS Office including Excel, Word, Outlook, and PowerPoint.

Working Conditions:

Frequent physical exertion, exposure to donated goods, and frequent travel throughout assigned territory. Must attend meetings and trainings when required.