Director of Rental Operations

About JM Test Systems

JM Test Systems provides calibration, test and measurement equipment, and technical services across multiple business segments and service locations. We help customers in industrial, energy, manufacturing, and other demanding environments keep critical instruments accurate, compliant, and ready to perform.

Job Summary — The Opportunity

Rental is a key part of JM Test Systems' business, with significant room to grow. We're looking for an experienced Rental Director who wants to do more than manage an established operation, and is ready to shape and scale an entire rental business.

In this role, you will own rental strategy, growth, and profitability across the organization. You'll expand our fleet, markets, and customer reach while bringing together operations, people, technology, and customer demand across multiple locations. Working with Sales, Operations, Finance, and leadership, you'll help decide what the future of rental at JM Test Systems looks like.

You'll thrive here if you've grown a rental business before, know how to get the most out of an equipment fleet, and love building high-performing teams.

Key Responsibilities & Outcomes

·        Set the strategy. Own and execute the plan for rental growth, profitability, and market expansion, identifying new markets, customers, and equipment opportunities.

·        Scale operations. Lead rental operations across multiple locations with consistent, scalable processes that support continued growth.

·        Maximize the fleet. Oversee fleet strategy, utilization, procurement, maintenance, and lifecycle management to drive asset ROI and equipment availability.

·        Run on the numbers. Establish and track KPIs for revenue, profitability, utilization, availability, downtime, and customer satisfaction.

·        Build a strong team. Lead and develop a high-performing rental team with clear expectations and accountability.

·        Grow customer relationships. Drive retention, repeat business, and new opportunities through strong customer relationships and targeted strategies.

·        Connect rental to the bigger picture. Partner with Sales, Operations, Finance, and leadership, and use technology, data, and market insights to guide decisions and improvements.

What You Bring

·        Required: Bachelor's degree in Business Administration, Marketing, Operations, or a related field.

·        Required: 10+ years of rental industry experience, including 5+ years in leadership, with proven success growing and scaling a rental business or service line.

·        Required: Experience managing a technical or industrial equipment fleet, including utilization, inventory, maintenance, lifecycle costs, and downtime.

·        Required: Strong financial acumen in rental pricing, asset ROI, capital planning, budgets, and forecasts.

·        Required: Experience with rental management technology, ERP systems, and data analytics.

·        Required: Proven ability to identify market expansion opportunities and to build, lead, and develop high-performing teams.

·        Preferred: Experience leading multi-location rental operations (strongly preferred) and an advanced degree.

Why JM Test Systems?

This role comes with real visibility, ownership, and the chance to make a meaningful impact on a growing organization. If you've grown revenue, optimized fleets, expanded markets, and built strong teams, and you're ready to lead an entire rental business, we'd like to hear from you. Visit our careers page at jmtestsystemsllc.easyapply.co to see more opportunities.

Benefits

·        Competitive compensation

·        Medical, dental, and vision insurance

·        HSA with employer contribution

·        Paid time off and company holidays

·        401(k) retirement plan with company matching

·        Company-paid life insurance

·        Supplemental insurance policies

·        Training and development opportunities

·        Opportunities for continued growth within JM Test Systems

Equal Opportunity Employer

JM Test Systems is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.

Please visit our careers page to see more job opportunities.