Office and Facility Support Coordinator

Location: Mount Vernon, Ohio

Position Type: Full-Time, Onsite

Position Summary

We are seeking a friendly, dependable, and organized Front Office Coordinator to support our Mount Vernon facility. This position serves as the first point of contact for customers, applicants, vendors, and other visitors. The ideal candidate will have strong communication and computer skills, maintain a professional and welcoming front office, and be willing to assist with errands, administrative responsibilities, and light janitorial duties as needed.

Key Responsibilities

·         Welcome customers, applicants, vendors, and other visitors in a friendly and professional manner.

·         Notify the appropriate team member when a visitor arrives and direct visitors to the correct location.

·         Answer, screen, and route incoming telephone calls.

·         Respond to general questions or direct inquiries to the appropriate department.

·         Maintain visitor records and follow established facility access and safety procedures.

·         Assist applicants with basic questions and notify Human Resources or management of their arrival.

·         Receive, sort, and distribute mail, packages, and deliveries.

·         Perform general administrative duties, including filing, scanning, copying, data entry, and document preparation.

·         Use company computer systems to enter information, maintain records, prepare documents, and communicate with internal and external contacts.

·         Maintain office and breakroom supply inventories and communicate purchasing needs.

·         Provide administrative support to management and other departments as needed.

·         Run local business errands, including picking up supplies, delivering documents, and transporting materials.

·         Maintain a clean, organized, and professional reception area, offices, conference rooms, breakrooms, and other assigned common areas.

·         Perform light janitorial duties, including wiping surfaces, emptying trash, restocking supplies, and completing general cleanup.

·         Protect confidential employee, applicant, customer, and company information.

·         Perform other related duties as assigned.

Required Qualifications

·         High school diploma or equivalent.

·         Previous receptionist, customer service, office, or administrative experience preferred.

·         Professional and welcoming demeanor.

·         Strong verbal and written communication skills.

·         Excellent organizational skills and attention to detail.

·         Ability to manage interruptions and multiple priorities.

·         Strong general computer skills.

·         Proficiency with Microsoft Outlook, Word, and Excel.

·         Ability to use email, internet-based applications, data-entry systems, and standard office equipment.

·         Ability and willingness to perform light janitorial duties.

·         Ability to work independently and collaborate with employees across departments.

·         Dependable attendance and punctuality.

Driving Requirements

Because this position requires occasional business errands, the employee must:

·         Possess and maintain a valid driver’s license.

·         Maintain an acceptable motor vehicle record.

·         Meet the eligibility requirements of the company’s automobile insurance provider.

·         Safely operate a company or other authorized vehicle when conducting company business.

Any offer of employment may be contingent upon a satisfactory motor vehicle record review.

Schedule

This is a full-time, onsite position. The regular schedule is Monday thru Friday 9am-5:30pm  although occasional schedule flexibility may be required based on business needs.

Physical Requirements

The employee must be able to perform general office and light janitorial duties. The position requires periods of sitting, standing, walking, bending, reaching, and using a computer and telephone. The employee must be able to occasionally lift, carry, or move office supplies, cleaning supplies, packages, and other materials weighing up to 25 pounds.

Reasonable accommodations may be provided to enable qualified individuals with disabilities to perform the essential functions of the position.

Compensation and Benefits

The anticipated wage range is $16-18 per hour. Actual starting pay will be based on relevant experience, qualifications, skills, and internal pay practices.

Eligible employees may receive medical, dental, and vision insurance; company-paid life and short-term disability insurance; retirement benefits; paid holidays; vacation; and other company-sponsored benefits, subject to applicable eligibility requirements and plan terms.

Equal Employment Opportunity

We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, pregnancy, childbirth or related medical conditions, sexual orientation, gender identity, national origin, age, disability, military or veteran status, genetic information, or any other status protected by applicable law.

Additional Information

This job posting does not contain a comprehensive listing of every responsibility or activity associated with the position. Duties and responsibilities may change based on operational and business needs.