Customer Service Representative (Weekend Shift)

World Truck Towing & Recovery, Inc. Seville, OH $15.00 to $18.00 per hour
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NOW HIRING โ€“ CUSTOMER SERVICE REPRESENTATIVES (WEEKEND SHIFT)

๐Ÿ“ Location: Seville, Ohio (Medina Area)
๐Ÿ•’ Weekend Shift: 9:00 AM โ€“ 9:00 PM
Part-Time Opportunity

Join a Growing, Customer-First Team!

World Truck Towing & Recovery, Inc. is seeking dependable, professional individuals to join our Customer Service/Dispatch team for a dedicated weekend shift.

This role is ideal for candidates looking for consistent weekend hours in a fast-paced, team-oriented environment.

Perfect for students, second-income households, or those seeking weekend-only work.

No towing experience required โ€” paid training provided!

๐Ÿ“‹ KEY RESPONSIBILITIES

  • Deliver calm, professional support in high-pressure situations
  • Answer incoming calls and gather key information using guided questions
  • Dispatch towing and roadside services efficiently and accurately
  • Provide service updates and estimated arrival times
  • Coordinate with drivers and keep customers informed
  • Assist with billing, scheduling, and administrative tasks

ยทย ย ย ย ย ย ย ย  Demonstrate strong information retention and attention to detail

ยทย ย ย ย ย ย ย ย  Ability to interpret direction and complete tasks with minimal supervision

ย 

โœ… WHAT WEโ€™RE LOOKING FOR

  • High school diploma or equivalent
  • Customer service experience preferred (not required)
  • Strong communication and multitasking skills
  • Ability to stay calm and professional under pressure
  • Basic computer skills (dispatch software experience is a plus)
  • Reliable, detail-oriented, and team-focused

๐Ÿ’ผ WHAT WE OFFER

โœ… Competitive pay (based on experience)
โœ… Overtime opportunities (time-and-a-half)
โœ… Paid training โ€“ no experience required
โœ… Consistent weekend shift schedule (9 AM โ€“ 9 PM)
โœ… Career advancement opportunities

๐ŸŽฏ BENEFITS

  • Health Insurance & Health Savings Account contributions
  • Life & Supplemental Insurance (Disability, Accident, Critical Illness)
  • 401(k) with company match
  • Paid Holidays & Paid Time Off
  • Proactive Health Management Plan (telemedicine, health coaching, and more)

๐Ÿข ABOUT WORLD TRUCK

With over 40 years of experience, World Truck Towing & Recovery provides 24/7 towing, transport, and recovery services across Ohio, including Seville, Medina, Columbus, Cleveland, Akron, and Grove City.

We support major interstate corridors such as I-70, I-71, I-76, I-77, I-80, I-90, I-270, and more, delivering fast, professional service when customers need it most.

Our reputation is built on safety, reliability, and customer service excellence.

โ€œOne Call Does It All.โ€ยฎ

๐Ÿ“ž CONTACT INFORMATION

๐Ÿ“ 4970 Park Avenue West, Seville, Ohio 44273
๐Ÿ“ž Phone: 330-723-1116 | Toll-Free: 800-886-1116
๐ŸŒ www.A1WorldTruck.com

PUCO# 145201-T | DOT# 1084022 | MC# 426878

โœ… Apply today and take advantage of a consistent weekend schedule with a company you can grow with.

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