Claims Representative
- Starting pay is $20.00-$22.80
- Opportunity for quarterly bonus
- Full Insurance package: medical, dental, vision, and more
- Fully vested 401k with employer match
- Paid Vacation
- Position located on-site in Baton Rouge
We are a leading restoration company based in Louisiana and Mississippi that offers its employees a supportive and fun work environment, advancement opportunities, and a chance to help those affected from natural disasters in your community.
The Company: Guarantee Restoration Services (GRS) is an established and growing company that is known for restoring homes and businesses that were damaged from traumatic events such as a hurricane, fire, water leaks, mold, etc.
Our dedicated team of professionals work hard to be available and offer restoration services 24/7
We believe in serving our community members by providing relief during a time when they need it most
The Position: We're looking for a Claims Representative to join our team!
Employer paid cell phone and everything else needed to do the job (if applicable)
Create high levels of customer satisfaction by exceeding their expectations and fulfilling the company’s contractual obligations through the timely and profitable delivery of restoration services.
Facilitate the timely and profitable delivery of all services required to rapidly return customer’s property to pre-loss condition, minimizing repairs, and downtime following property damage.
What you'll be responsible for:
Enter all Leads into PSA and send to correct manager
Monitor all jobs assigned into PSA
Provide daily updates on jobs to vendor program in which it is assigned
Ensure job documentation is accurate
Obtain written contracts and payment terms for projects
Maintain efficient and accurate flow of production paperwork from the job site to administration
Inform Team of estimate approvals
Call customers to obtain satisfaction of job
Perform audit of job once requested for File Complete
What you need to have:
High school diploma (or GED) plus one (1) to three (3) years of experience in insurance industry
Strong verbal and written communication
Effective team building and relationship building
Excellent planning and organizational skills
Sets high quality standards and has integrity
Solid customer focus and technically proficient
Why you should apply:
Opportunity to work with a team that has heart
Opportunities for advancement
Opportunities for trainings, certifications, and professional development
Full benefits, 401k with employer match, PTO, etc.
Hiring Process (you will be contacted directly regarding steps 2-4):
Step 1: Submit Guarantee Restoration application form and/or resume
Step 2: Phone interview
Step 3: Candidate assessments
Step 4: Office interview/Meet with the team
Job Type: Full-time; permanent position
Post offer drug screen and background check required
Please visit our careers page to see more job opportunities.
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