Citizen House - Host/Hostess

About Citizen House

A new social home for OKC, Citizen House is a celebration of artful environments and creative thinking, with distinct culinary offerings, dynamic events and elevated spaces designed to gather and play, connect and unite. Here, meaningful relationships are forged, and culture is created. Visit Citizenhouse.com for more information.

About the Social Order Dining Collective

At The Social Order, there's rarely a dull moment. Our people are passionate and attentive with their head on a swivel. We recognize this work is hard, and we reward it. Because really, our goal is to take care of the people who take care of our guests.

Benefits include:

• Competitive Pay
• Employee Mental Health Assistance Program
• 401K Contribution after 1 year of employment
• Food and Beverage discounts at All Social Order Restaurants
• Ongoing career development opportunities
• Fun and dynamic work environment
• Medical, Dental, Vision and life Coverage with company contributions for you and dependents for full time employees
• Paid time off for full time employees

Why Work With Us

This is a chance to be part of a community that doesn't just follow trends - it sets them. Citizen House is a place where your ideas and contributions will be celebrated. By joining us, you'll be stepping into an environment that nurtures personal growth and celebrates individuality.

Position Summary

We are looking for a warm, polished, team-focused Host to create an outstanding first and last impression for every guest. Hosts are the face of the restaurant. You will greet and seat guests, manage reservations and the waitlist, and keep the flow of the dining room balanced so servers and the kitchen can do their best work.

This role suits someone who is personable, organized, and calm under pressure, and who enjoys making people feel welcome. It is a great entry point into hospitality, with room to grow into serving or other front-of-house roles.

Work Environment

Fast-paced full-service restaurant. Front-of-house role based at the host stand and throughout the dining room, with extended time standing and walking.

Duties and Responsibilities

• Greet every guest warmly and promptly as they arrive, and thank them as they leave
• Answer phones and manage reservations, the waitlist, and online booking requests accurately
• Quote wait times honestly and keep waiting guests informed
• Seat guests using the floor plan and rotation so each server's section stays balanced
• Communicate with servers, managers, and the kitchen about large parties, pacing, and table availability
• Note and pass along special occasions, accessibility needs, and allergy information
• Know the menu, events, and spaces well enough to answer basic guest questions
• Keep the host stand, entry, and menus clean, organized, and stocked
• Help bussers reset and set tables to keep turnover smooth
• Handle guest concerns with professionalism and bring in a manager when needed
• Help with opening, closing, and side work duties as assigned
• Work as part of the team and support other roles when needed during peak times

Qualifications

Required

• Must be at least 18 years old
• Able to stand and walk for long periods and lift and carry up to 25 lbs
• Available to work evenings, weekends, and holidays
• Strong communication skills and a positive, guest-first attitude
• Organized and able to manage several tasks at once
• Able to stay calm and friendly in a fast-paced environment

Preferred

• Previous experience as a host, server, or in another guest-facing role
• Experience with reservation systems such as OpenTable, Resy, or Tock

Citizen House is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation. We are an inclusive organization and actively promote equality of opportunity for all with the right mix of talent, skills and potential. We welcome all applications from a wide range of candidates. Selection for roles will be based on individual merit alone.