Care Manager Extender (Plymouth/Washington County)

Join our team as a Care Manager Extender in Plymouth, NC, where your work directly helps members access the care they need; medical, behavioral health, and community resources. This remote-friendly role combines coordination, outreach, and documentation to make sure no member falls through the cracks. If you’re organized, compassionate, and ready to support a dynamic care team in the community, this role is for you.

• Support care coordination and follow-ups

• Schedule appointments and manage referrals

• Conduct outreach to members, families, and local providers

• Enter and maintain accurate documentation in the EHR

• Help connect members to medical, behavioral health, and community resources

• No independent billable case management

• Work under supervision of a Care Manager or Supervisor

• Strong organization and ability to manage multiple tasks

• Clear, accurate documentation

• Professional communication with clients and providers

• Ability to stay calm with distressed individuals

• Follow HIPAA requirements in all interactions

• Must live in or within commuting distance of Edenton, NC

• High school diploma or GED

• Experience in healthcare, behavioral health, social services, or administrative support

• Basic computer skills (EHR, email, Microsoft Office or Google Workspace)

• Associate’s or Bachelor’s degree (Human Services, Social Work, Psychology)

• Experience with Medicaid populations

• Bilingual

• Remote work + local community visits

• Travel within the Edenton area required

• Reports to Care Manager or TCM Supervisor