Candy & Chocolate Shop Supervisor

Candy and Chocolate Shop Supervisor

Location: Bavarian Inn Restaurant's Castle Shops, Frankenmuth, Michigan

Position Type: Full-time

Salary Range: $14-$18 per hour (Additional $1 per hour on weekends and holidays)

Are you passionate about creating unforgettable guest experiences in a vibrant tourism destination? If so, we have an exciting opportunity for you to join our team at Bavarian Inn Restaurant as a Candy and Chocolate Shop Supervisor, nestled in the heart of Frankenmuth, Michigan.

About Us: Our Candy and Chocolate Shop is part of the Castle Shops located in the lower level of Bavarian Inn Restaurant. It offers a delectable array of handmade chocolate confections, imported and domestic candy treats, and nostalgic sweets reminiscent of childhood memories. Our shop is a treasure trove for candy enthusiasts, boasting an extensive selection of chocolates, fudges, brittles, gourmet apples, licorice, novelty candies, sugar-free treats, and much more.

Our shop is more than just a store; it's an immersive experience where guests are transported to a Bavarian wonderland, guided by team members dressed in Bavarian-themed attire. We believe in creating enjoyable experiences for our guests, driven by our core values of trust, respect, optimism, and fun.

Job Responsibilities: As a Candy and Chocolate Shop Supervisor, you will play a pivotal role in the operation of our Candy & Chocolate Shop, ensuring our guests receive outstanding service and leave with unforgettable memories. Your duties include:

• Mentoring and supervising team members to ensure they embody our core values and provide enjoyable and memorable guest interactions.
• Training and developing staff to deliver personalized service and exceptional product knowledge reflective of the warmth and hospitality of Frankenmuth's tourism industry.
• Overseeing shop operations to maintain cleanliness, organization, and merchandise presentation in line with our brand standards.
• Conducting performance evaluations and providing constructive feedback to team members.

• Staffing oversight to ensure adequate coverage during all business hours, making labor adjustments as needed.
• Coordinating with buyers in regard to merchandise unpacking, pricing, and stocking to maintain attractive displays and maximize productivity.
• Overseeing homemade candy production to ensure quality and consistency.
• Maintaining a clean and sanitary work area according to health code regulations, setting the standard for retail salespersons.

Qualifications:

• High school diploma or equivalent
• Minimum 18 years of age.
• At least two years of retail or guest service experience.
• Six months of experience in a leadership position overseeing 6+ team members
• Flexible availability (Including evenings, weekends, and holidays.)
• Ability to embody our core values of trust, respect, optimism, and fun.
• Strong interpersonal and communication skills.
• Ability to stand/walk for durations of shift (8+ hours)
• Ability to lift/push/pull moderate weights up to 50 pounds.

Benefits:

• Blue Cross/Blue Shield Medical Coverage
• Voluntary Vision/Dental Coverage
• Vacation Pay
• Personal Life Insurance Coverage
• Disability Insurance Coverage
• 401K/Retirement Plan
• Free Meals and Beverages on the job
• Competitive Wages
• Tuition Reimbursement
• Generous Team Member Discount
• Provided Uniforms
• Birthday Dinner Certificate

How to Apply: If you are passionate about creating magical experiences and spreading joy through sweet treats and smiles, apply now!

You may apply online or visit our Team Services office at Bavarian Inn Restaurant, located at 713 S Main Street, Frankenmuth, MI 48734. Our office hours are Monday-Saturday, 9am-5pm, with on-the-spot interviews conducted whenever possible. For inquiries or to schedule an interview appointment, please call 989-652-7214.

Please visit our careers page to see more job opportunities.