Bartender
Food & Beverage (Bartender)
Food & Beverage (Bartender) - The Palm Springs Surf Club
Palm Springs, CA, USA
Job category: Food & Beverage
Job Location: 1500 S Gene Autry Trail, Palm Springs, CA 92264
Season: Year Round
Job Classification: Full-Time
Hourly + Benefits: $15.50 + Tips + employer contributions to insurance premiums
Company Description:
PSSC is a broadly appealing active lifestyle concept incorporating surfing, entertainment, hospitality, dining, fitness, social events, and health & wellness. Our targeted site strategy is focused on warm weather and densely populated urban markets with a mix of strong local and visitor demographics. PSSC features proven wave technologies by Surf Loch Wave Systems. Our scalable destination concept easily adapted to fit local market character to create a true community focal point and gathering place.
You don't just work at PSSC. You become one of the best reasons our clients come back again and again. It's our aim to provide a warm and inviting community atmosphere for our guests and corporate clients. We believe every employee should play a key role in helping to enrich the client and guest experience during their event. This takes a dedication to real, live hospitality and an appreciation for innovative leadership. We are a team, and we act like it. We also believe, as PSSC management, in a commitment to providing a secure and an enjoyable work environment for every employee one that promotes honesty, mutual respect, personal growth and career advancement for all. Employees also receive access to employee dedicated surf sessions.
The position requires excellent communication skills - both written and verbal, along with the ability to support the F&B experience at PSSC. This is a full-time position required to work at the property. This position requires non-traditional working hours which includes working nights and weekends and holidays.
Job Summary:
We are seeking a skilled and enthusiastic Bartender to join our team and deliver exceptional service and memorable experiences to our patrons. As a Bartender, you will be responsible for preparing and serving a wide range of alcoholic and non-alcoholic beverages, while maintaining a clean and well-stocked bar area. Your ability to multitask, provide excellent customer service, and showcase your creativity through mixology will be crucial in this role.
Responsibilities:
1. Beverage Preparation and Service:
Prepare and serve a diverse selection of alcoholic and non-alcoholic beverages in accordance with recipes, standards, and customer preferences.
Utilize your knowledge of various cocktails, spirits, wines, and beers to make recommendations and guide customers in their drink selections.
Ensure accuracy in measuring ingredients and follow proper pouring techniques to maintain consistency and quality.
2. Customer Service:
Create a welcoming and friendly atmosphere for customers by providing outstanding service.
Greet customers, take orders, and engage in conversations to understand their preferences and suggest suitable drink options.
Respond promptly to customer inquiries, concerns, and complaints, striving to resolve issues to their satisfaction.
Monitor customer behavior and alcohol consumption to prevent over-intoxication and maintain a safe environment.
3. Bar Operations and Maintenance:
Set up and maintain a clean and organized bar area, including restocking supplies, glassware, and garnishes.
Ensure compliance with health and safety regulations, maintaining cleanliness, and adhering to proper sanitation practices.
Operate and maintain bar equipment, such as shakers, blenders, and cash registers, ensuring they are in good working condition.
Handle cash transactions accurately, process payments, and maintain an organized cash register.
Menu Development and Creativity:
Stay updated on the latest trends in mixology, new beverages, and drink recipes.
Demonstrate creativity and innovation by developing signature cocktails and introducing seasonal drinks to the menu.
Collaborate with the management team to create and update drink menus, considering customer preferences and market trends.
5. Teamwork and Collaboration:
Collaborate effectively with the bar staff, kitchen team, and other personnel to ensure smooth operations and exceptional customer experiences.
Communicate clearly and professionally with colleagues and management, sharing relevant information and addressing any issues that arise.
Qualifications:
Proven work experience as a Bartender or similar role, demonstrating knowledge of various beverages and mixing techniques.
In-depth understanding of drink recipes, garnishes, and presentation.
Strong customer service skills with the ability to engage and interact with a diverse range of individuals.
Excellent communication and interpersonal skills.
Ability to multitask and work efficiently in a fast-paced environment.
Basic math skills for handling cash transactions and calculating drink costs.
Knowledge of health and safety regulations and ability to adhere to them.
Physical stamina and ability to stand for extended periods, lift heavy objects, and work in a busy environment.
Certification in responsible alcohol service (e.g., TIPS or equivalent) is preferred.
Benefits:
PSSC recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
Medical, Dental and Vision Insurance
Retirement plan
Paid Vacation and Sick Days
Paid Parental Leave
Company Paid Short - Term and Long-Term Disability Insurance
PSSC Employee Perks and Discounts
Physical Demands and Work Environment:
Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.
Push, pull or lift up to 50 pounds.
Continuous repetitive motions.
Work in cold, dry, hot, humid, and noisy environments.
Join our team and showcase your passion for mixology, customer service, and creativity as you craft delightful experiences for our valued guests.