Barista/Server Atwater's - Belvedere Square 21212

Atwater's Belvedere Square is a high-volume quick service operation. We serve hearty soups, breakfast, sandwiches, salads, specialty coffee, pastries. As a Server/Barista, you will be responsible for providing an excellent service experience for every customer by making hand-crafted espresso drinks and preparing tea and other beverages according to company recipes. You will ensure a positive company image by providing, our signature amazing service to customers and staff members.

MUSTS:

• Experience with a manual espresso machine
•          Familiarity with dialing in & pulling shots
•          High level multitasking – you’re often making coffee, answering customer requests, helping your teammates – all at the same time
•          High volume experience – ability to organize the flow of tickets, ability to float to other stations as needed. Brunch service can have 10 – 15 tickets up at a time.

Responsibilities (include but not limited to):

• Greet every customer who approaches our market stall.
• Ensure our dining area is clean and visual pleasing at all times.
• Educate customers to get familiar and know our seasonal menu and products.
• Maintain in-depth knowledge of company values and menu.
• Take orders accurately at the register, and assist customers through every part of the sales process.
• Prepare espresso drinks to order, pour drip coffees, teas, and lemonades.
• Restock espresso bar throughout the day according to appropriate stocking procedures.
• Ensure every order meets Atwater's quality standards for food and beverages.
• Answer telephone calls and transfer to the appropriate department when required with excellent phone etiquette.
• Follow and comply with health and sanitation procedures and adhere to safe work practices.
• Perform other duties assigned by supervisors/managers.

Qualifications:

• Excellent customer service skills.
• Able to communicate effectively with customers and co-workers.
• Able to educate and sell proactively to customers.
• Able to follow instructions and procedures.
• Able to work independently.
• Basic food and coffee knowledge.
• Stand and walk for an extended period of time.

Work Remotely

• No

Availability

• Morning and evening shifts
• 7am-3pm
• 11am-7pm

Job Types: Full-time; Part-time

Pay: $15.00 - $18.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance
• Credit Union Membership

Experience:

• Serving: 1 year (Preferred)
• Customer service: 1 year (Preferred)
• Phone etiquette: 1 year (Preferred)
• Barista experience: 1 year (Preferred)

Work Location: In person