Assistant Manager - Deli
Location: McKenzie Corner, 1286 McKenzie Ave, Victoria BC, V8P 5P2
THE ROLE
Our Assistant Manager Deli role is for a lover of leadership, food & exceptional customer experience. Our customer-facing deli is an upbeat work environment where we take great pride in elevating food appreciation and values.
- Implement merchandising plans and contribute creative ideas for the department’s marketing strategy.
- Control Deli expenses by improving operations and efficiencies, controlling labour costs, and reducing losses due to damages, spoiled products and shrink.
- Identify areas for improvement in operations and customer service and suggest and implement changes and procedures to address these needs.
- Work collaboratively with the Deli Manager and Team to ensure that your department strongly represents The Root Cellar’s values, vision & mission.
- Assist in managing and merchandising the department for maximum productivity and profit, strictly adhering to all food handling procedures and safety protocols.
- Oversee production, merchandising, and sales through ongoing planning, direction, goal setting, communication, and teamwork.
- Support and participate in the training and development of the Deli Team to maintain the highest level of team productivity, enthusiasm, and commitment to outstanding customer service.
- Handle all customer concerns and complaints effectively and positively, ensuring beneficial results.
The Root Cellar Village Green Grocer is your fresh & innovative destination market for extraordinary food experiences.
Growing up in British Columbia, the family Root Cellar was a place in our homes where we could always find good quality, garden-grown, fresh & preserved foods. Our family-owned market operates with a local focus, always buying from as close to home as possible to provide the communities of Victoria with the same.
We are more than your average grocery store, and it is our aim for our team’s experience here to be anything but average too. We’re a family business, and we’re selective about who joins us. Our bottom line is that we care a lot… about the products we offer, our customers, and our Root Cellar family. You can feel the care put into action when you step through our doors, Team Members and Customers alike.
- Minimum one year of retail management experience in a grocery, food specialty or deli environment.
- Demonstrated leadership skills; you serve as a role model for the department and all other stores Team Members.
- A passion for food and a love for fast-paced work environments.
- Flexibility to work various hours, including days, evenings, and weekends.
- Demonstrates discretion, integrity, and both open & fair-mindedness and functions well under pressure.
- A high level of self-accountability and an appreciation for details & organization.
This is a Full-Time position, and we offer competitive wages, a Culture of Teamwork, Collaboration & Continuous Learning.
Please submit your resume if you want to apply for this career opportunity.
We look forward to meeting you!
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