Credentialing Specialist
At Emergicon, you’ll join a people-first team doing purpose-driven work that directly supports EMS and fire departments across the state—and the communities that depend on them.
The Credentialing & Reimbursement Specialist is responsible for coordinating, monitoring, and maintaining provider enrollment, re-enrollment, revalidation, and ERA/EFT processes in a timely and compliant manner.
This position reports directly to the Credentialing Assistant Manager and collaborates with Emergicon personnel across all departments.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Coordinate TMHP and Medicare (MCR) revalidation processes, ensuring accuracy and compliance with deadlines
• Set up payor sites for eligibility, claim filing, claim status, ERA, EFT, and appeals
• Establish and maintain group accounts for multi-providers
• Maintain and update provider licenses and insurance addresses
• Prepare enrollment applications for all health plans, including Medicare and Medicaid
• Complete and distribute W-9 forms
• Demonstrate problem-solving and customer service skills
• Ability to understand, analyze, and interpret complex documents
• Other job-related duties as assigned
KNOWLEDGE AND EXPERIENCE
• High school diploma/GED required
• Minimum of 2 years of provider enrollment experience preferred, including TMHP and Medicare revalidation.
• Ability to distinguish and explain an EFT, ERA, EOB, COB, and “pay to” address
• Ability to read and understand payor applications and how payors work
• Knowledge of federal and state insurance laws and their interpretation as appropriate
• Knowledge of insurance claim processing, third-party reimbursement, and revalidation processes
• Ability to work within a deadline-intense environment prioritizing workflow as needed.
• Must be able to communicate clearly and professionally, verbally and in writing.
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