Houseperson

• Approach all encounters with guests and team members in a friendly, service-oriented manner.

• Maintain regular attendance in compliance with Fusion Hospitality Management standards, as 

required by scheduling, which will vary according to the needs of the hotel.

• Maintain high standards of appearance and grooming, which include wearing a correct name tag 

when working.

• Always comply with Fusion Hospitality Management standards and policies to encourage safe and 

efficient hotel operations.

• Fulfill all guest requests or offer an option if request cannot be met.

• Know and understand all services and amenities the hotel offers.

• Report all maintenance problems or safety hazards by filling out a work order for engineering.

• Must always practice proper safety rules to ensure the safety and security of all guests and team 

members (issuance of keys, not announcing room numbers, fire procedures, etc.).

• Keep public seating area clean.

• Have a working knowledge of the hotel’s safety procedures and equipment as well as emergency 

plans.

• Use chemicals and cleaning supplies according to directions.

• Collect dirty laundry periodically throughout the day.

• Stock Room Attendant carts to par.

• Replenish stock in housekeeping closets.

• Empty trash containers and cigarette urns daily.

• Transport all removal of trash and dirty linens from attendant carts.

• Sweep and vacuum floors, hallways and stairwells daily.

• Spot clean walls, carpet, light fixtures, etc. as necessary.

• Deliver special request items to guest rooms.

• Perform heavy cleaning daily in high use areas.

• Report any lost and found items to supervisor.

• Maintaining storage rooms in a clean and orderly manner.

• Perform other duties as requested by management.

• Attend all training/meetings as required by management.