Room Attendant

The brand new Holiday Inn, located at 1800 Martin Luther King Blvd, is now hiring for Room Attendants.  The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive,
courteous and efficient service to all guests.

Education & Experience:
• High School diploma or equivalent and/or experience in a hotel or a related field preferred.

Physical Requirements:
• Flexible and long hours sometimes required.
• Medium work – Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand during the entire shift.

Essential (partial list):

• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Maintain regular attendance in compliance with Expotel Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
• Comply at all times with Expotel Hospitality Service standards and regulations to encourage safe and efficient hotel operations.
• Maintain a warm and friendly demeanor at all times.
• Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
• Thoroughly clean guestrooms according to standards.
• Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guestrooms and hallways.
• Keep all hallways, public areas, and closets clean, neat, and vacuumed (if applicable).
• Restock the housekeeping cleaning cart for the next day’s use.
• Replenish chemical bottles.
• Clean the room with the door closed according to standards unless requested to do otherwise by the guest.
• Report all missing items from the room (i.e., irons/boards, hair dryers, etc.) to the Housekeeping Supervisor/Manager.
• Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
• Handle items for “Lost and Found” according to the standards

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