Retail Sales Associate Brick & Ivy Campus Store Miami OH

Position Description

eCampus.com is currently seeking a Retail Sales Associate for the Brick & Ivy Campus Store located at Miami University in Oxford, OH.  Miami University is ranked among the top 50 national public universities by U.S. News & World Report and is recognized as one of the nation’s most outstanding undergraduate institutions. eCampus.com is a leading bookstore management company for over 300 academic institutions and is the managing partner for campus store retail operations on campus.  The primary goal for this position is to provide exceptional customer service to campus store visitors and offer dependable support to the store management and operations team.    

Responsibilities

This position encompasses responsibilities related to retail sales and providing support to customers.  Detailed responsibilities include, but are not limited to the following:

·         Assist customers with locating merchandise

·         Fold, size, and replenish merchandise

·         Assist in merchandise displays

·         Communicate with the management staff any customer requests/concerns

·         Operate the register and complete customer transactions

·         Develop a working knowledge of collegiate sports and university activities

·         Ability to open and close the store

·         Partner with the Store Manager and Assistant Store Manager in the overall day-to-day operations of the store, product placement, and achieving sales goals 

·         Assist in the training of the staff on company policies and procedures

·         Maintain high standards of a clean and neat sales floor, cash wrap, fitting rooms, and an organized stockroom

·         Maintain a superior customer experience and provide excellent customer service to every customer

·         Partner with the Store Manager and Assistant Store Manager to ensure protection of all company assets

·         Ensure that all e-commerce orders are filled and processed in a timely manner per company standards

·         Receive store merchandise from delivery trucks

·         Check in all merchandise to appropriate invoices/packing slips and place promptly on sales floor

·         Maintain operational standards to secure the store’s assets

·         Perform related duties as required

Minimum Knowledge, Skills and Abilities

·         Must be 18 years or older with a minimum high school degree or equivalent

·         Previous retail or similar experience preferred

·         Ability to work a schedule based upon the business needs – including some nights and weekends

·         Strong verbal and communication skills

·         Ability to work well within a team and in a fast-paced environment

·         Ability to train and develop new employees

Working Conditions/Physical Requirements

•               Normal office and retail environment

•               Sitting, standing, bending and lifting up to 30 pounds

•               Operation of standard business equipment

•               Follow proper safety standards

Employee Benefits

eCampus.com offers a competitive benefits package including health, dental, vision, Group Life/AD&D, long-term disability, 401(k) plan, and paid time off.

About Us

eCampus.com is a premier online retailer of textbooks and digital course materials. Consistently exceeding industry standards, eCampus.com’s mission is to provide the easiest, fastest, and most affordable way for K-12 and higher education students to buy, rent, or sell textbooks and digital content. The company launched on July 2, 1999, the birthday of original investor Dave Thomas of Wendy’s. From the beginning, their driving force has been meeting the needs of the customers they serve. Remaining an innovative leader in the course materials industry, eCampus.com serves over 300 colleges and universities through an innovative course material solutions suite, including Campus Stores, Online Bookstores and the eCampus.com ALL Access program. eCampus.com's mission enables institutions to increase course material affordability, serving millions of students to date. Through products that simplify the adoption, management and procurement of course materials, eCampus.com propels student success by delivering the right course materials, at the right time, at the right price. Learn more at http://www.ecampus.com