Director of Hotel Sales
The Director of Sales is responsible for developing and executing the overall sales strategy for a portfolio of IHG-branded hotels. This strategic leader will guide on-property sales teams, drive top-line revenue growth, ensure compliance with IHG brand standards, and foster strong relationships with key corporate and group clients. The ideal candidate brings deep knowledge of IHG systems, a proven sales leadership track record, and a hands-on, collaborative approach.
Key Responsibilities
- Develop and execute sales strategies that align with overall company goals and IHG brand objectives.
- Provide leadership and mentorship to property-level Directors of Sales and sales teams across the portfolio.
- Analyze sales performance data, market trends, and competitor insights to identify opportunities and areas for improvement.
- Ensure sales strategies are effectively deployed across all segments: corporate transient, group, SMERF, government, and extended stay (as applicable).
- Oversee key account management, including national and regional accounts, and support the development of new business opportunities.
- Collaborate with revenue management and marketing teams to optimize pricing, positioning, and promotional efforts.
- Lead quarterly and annual sales planning and performance reviews with stakeholders.
- Ensure effective use and training on IHG systems including Merlin, Delphi.fdc, SalesPro, and HotelKey.
- Serve as the primary liaison between hotel sales teams and IHG corporate sales support when appropriate.
- Travel to properties regularly to support, train, and audit local sales initiatives.
Qualifications
- Bachelor’s degree in Business, Hospitality, or related field required; MBA or similar advanced degree preferred.
- 5+ years of progressive hotel sales experience, with at least 2 years in a multi-property or corporate-level role.
- Prior experience working with IHG-branded hotels is required.
- Strong understanding of IHG sales systems, programs, and brand standards.
- Exceptional leadership, communication, and team development skills.
- Proven track record of exceeding revenue goals and managing complex sales strategies.
- Ability to travel regularly (30–50%) to support hotel teams and attend industry events.
What We Offer
- Competitive base salary
- Comprehensive health, dental, and vision insurance
- 401(k) with company match
- Sick Pay and paid holidays
- Hotel discounts across IHG and company-managed properties
- Career development opportunities within a growing organization
Join Our Team
If you're a strategic sales leader with deep IHG experience and a passion for growing hotel performance, we invite you to help us shape the future of our brand and business.
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