The receptionist/administrative assistant is the face of the center and must be able to communicate with clients/potential clients with optimism and excellent customer service. In this position you will perform reception,
filing, data entry, clerical, administrative and ancillary support
functions. All activities as an
employee of MHRS will be performed in an ethical, professional manner and in
accord with the policies and procedures of MHRS and will be subject to the
direct supervision of the Office Manager.
Depending on shift worked, perform
building opening or closing procedures
Greet clients professionally and
Answer phone calls, make and/or
change appointments for clients.
Take/post messages and to-dos in InSync, transfer calls/send calls to
clients for appointment changes and cancellations
Ensure HIPPA guidelines and
procedures are followed at all times
Enter or update data in our Electronic Health Record
Check in clients, collect client
fees, issue receipts
Assist psychiatric staff as needed
Refer crisis and hospital
consultation calls and walk-in clients per MHRS crisis handling steps.
of college or the equivalent in post-high school training, and/or two years of
work experience in a business office, performing at least some of the tasks
required for this position.
understanding of, and commitment to, the principles of confidentiality in
mental health work.
The Administrative Assistant will work primarily in the office of
MHRS. However, when administrative
duties require it, he/she will perform some duties outside of MHRS at
appropriate locations within the community.
· Flexible schedule available, must be willing to work evenings until 7pm Monday - Thursday.
· Bonus for Spanish speaking.
· Benefits for FT include: Company paid health, vision and dental insurance premiums, retirement plan with annual employer contribution, 22 days of paid time off/sick time package and 12 paid holidays.