General Manager
Position Summary
We are seeking an experienced General Manager to lead the operations of our Holiday Inn property. The ideal candidate will have a proven track record in hotel leadership, exceptional guest service skills, and strong financial and operational management experience. Previous experience managing or working within an IHG-branded hotel is required.
Key Responsibilities
- Oversee all aspects of hotel operations, including front office, housekeeping, food & beverage, maintenance, and sales.
- Deliver outstanding guest experiences while maintaining IHG brand standards.
- Lead, coach, and develop department managers and team members.
- Drive revenue growth and maximize profitability through effective budgeting and cost control.
- Monitor financial performance, forecasting, and operational metrics.
- Ensure compliance with IHG policies, brand standards, and local regulations.
- Foster a positive work environment focused on teamwork, accountability, and service excellence.
- Develop and implement strategies to improve guest satisfaction and market performance.
Qualifications
- Required: Previous management experience with an IHG-branded hotel (Holiday Inn, Holiday Inn Express, Staybridge Suites, Candlewood Suites, Crowne Plaza, Hotel Indigo, InterContinental, or other IHG brands).
- Minimum 3–5 years of hotel management experience, preferably as a General Manager or Assistant General Manager.
- Strong knowledge of hotel operations, revenue management, budgeting, and labor management.
- Excellent leadership, communication, and problem-solving skills.
- Proven ability to achieve financial and guest satisfaction goals.
- Proficiency with hotel property management systems and Microsoft Office.
What We Offer
- Competitive salary
- Performance-based bonus opportunities
- Health, dental, and vision benefits
- Paid time off
- Professional growth and career advancement opportunities
- Supportive and collaborative work environment
Required Experience: Applicants must have prior IHG hotel experience. Candidates without IHG brand experience will not be considered.
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