The Outdoor Center Host position is a full or part-time, seasonal commitment to help create remarkable, personalized nature experiences for the Mountain Air community.
This well-organized nature team member keeps Mountain Air’s educational nature program and Outdoor Discovery Center (ODC) running smoothly. An ODC Host is an enthusiastic environmental educator who brings great customer service to our guests and administrative efficiency to our nature program.
The season is typically May through October, but may vary slightly. Potential for call-in and/or fewer part-time hours from November – April. Schedule includes weekends, holidays, and some evenings.
Full-time hours per week: 35-40-hour, 5-day work week.: 7-8 hours per shift, depending on program schedule. Schedule includes weekends, holidays, and some evenings.
Part-time hours per week: 20-25 hour, 2-3 day work week. 7-8 hours per shift, depending on program schedule.
Required: High School diploma
Preferred: Associate or bachelor’s degree in a natural science or education field
JOB TASKS (DUTIES)
Creating and sustaining a welcoming, compelling indoor environment for ODC visitors.
Maintaining inventory and merchandise systems for a small, nature-based bookshop.
Processing purchases through a computerized point-of-sale system.
Maintaining administrative systems to support ODC operations and nature programs.
Assisting with special projects and research to support nature programs and exhibits.
Describing and promoting outfitter and guide services available through the ODC.
Describing and promoting upcoming Mountain Air programs, nature-based and otherwise.
Creating and maintaining educational exhibits in the ODC, including live animal habitats.
Assisting with maintenance and promotion of educational wildlife garden.
Responding to member and guest questions about Mountain Air trails, flora, and fauna.
Presenting live animals and other ODC exhibits and activities to children and adults.
Describing trails and rivers on and off Mountain Air property to members and guests.
Reading and understanding uses and specifications of ODC merchandise.
Service-oriented, friendly, engaging, “people person.”
Experience with and aptitude for managing organizational systems.
Eager teacher and learner with boundless curiosity.
Familiarity with southern Appalachian flora and fauna, particularly mammals, birds, wildflowers, and trees.
Careful and effective spoken language habits.
Proficiency with Microsoft Office Suite software.
Wholehearted advocate for outdoor recreation.
Ability to work consistently well with no supervision.
Understanding of and ability to deliver high service standards.
Ability to operate a retail point-of-sale system.
Comfortable working in a country club/private resort environment.
Pro-active problem solver.
Confident team player.
Attention to detail in written, spoken, and graphic communication.
Ability to hike at least 3 miles on rough trails.
Comfortable when handling reptiles (resident corn snake and 2 turtles).
Familiarity with western NC and Yancey County, NC geography.
Confidence when talking with small groups of adults and children.
Valid driver’s license and reliable transportation to work for the term of employment (commute includes a 1,500’ elevation gain over 3 miles from the gate to the parking lot).
Ability to multi-task under pressure.
Excellent judgment when handling new or unexpected situations.