Sales Manager

Valley Forge Casino Resort King of Prussia, PA

Compensation negotiable based on applicants experience.


Responsible for achieving group sales revenue goals through solicitation, maintaining existing accounts, and negotiating contracts with meeting and event planners. Ability to represent the property virtually through power point presentations and at industry-related tradeshows. The team member in this position will manage group business opportunities from the prospecting and inquiry phase through the implementation of the sales agreement. The team member in this position is responsible for driving revenue to the conference center and hotel.



                        Maintains existing relationships and builds new customer contacts

                        Solicit group business through strategic planning and at industry shows

                        Full working knowledge of Salesforce including familiarity with blocking guestrooms and meeting space.

                        Prepares, plans and conducts property site visits

                        Identify need period business and opportunities for share shifting

                        Generate ideas and initiatives that further develop existing accounts while identifying new business opportunities to drive additional revenue

                        Find qualified leads utilizing all types of resources including tech portals and third party agencies

                        Develop strategies for winning bids on potential group business opportunities

                        Engage in a sales-focused atmosphere that promotes sales growth

                        Maintain knowledge of competitor’s sales and convention programs in order to generate future leads and be able to sell against the competitive set’s strengths and weakness

                        Prepare pre and post-convention meetings, obtain feedback of critical needs to ensure customer satisfaction

                        Effectively communicate with internal and external stakeholders  

                        Other duties as assigned


Managing Profitability:

•           Create and maintain a continuous funnel of business related to the individual market deployment

•           Ensure synchronicity through planning for operational efficiencies and profitability

•           Follow standard operating procedures to ensure profitability targets are met


Ensuring Exceptional Customer Service:

•           Create an atmosphere that meets or exceeds guest expectations

•           Set a positive example for both team members and guests

•           Interact with guests to obtain feedback on quality and service standards

•           Respond to and handles situations requiring service recovery

•           Strive to improve service performance



Bachelor's degree preferred

Three (3) years of experience in a similar position preferred.

                        Must be at least 21 years of age.

                        Must be proficient in the use of Microsoft Office applications including:Teams, Outlook, Word and Excel; LMS, Salesforce, CVENT, Sertifi and others.

                        Proven history of sales and service that clearly showcases an understanding of guest service and revenue growth

                        Broad understanding of managing all aspects of meetings and catered events

                        Must have strong working knowledge of hotel operations and sales functions

                        Must have exceptional communication, interpersonal, customer service, and negotiating skills.

                        Must be able to obtain/maintain any necessary licenses and/or certifications.

Valley Forge Casino Resort is an EEO employer - M/F/Vets/Disabled
By clicking the button, I agree to the GetHired Terms of Service member? Login to Apply