IT Specialist
🚀 We're Hiring: IT Specialist
🌱 Grow With Us — Strengthen Our Technology Backbone
Are you a hands-on IT professional who enjoys solving real-world problems that keep operations running smoothly?
Join Kin’s Farm Market as our IT Specialist — a key member of our Support Centre team. You’ll support over 20 store locations, with direct impact on daily operations across everything from in-store systems to the cloud.
💼 What You’ll Do
As an IT Specialist, As our IT Specialist, you’ll take ownership of IT systems across all stores and our head office
🖥️ Technical Support
- Provide hardware support for desktops, laptops, printers, scanners, monitors, telephone systems, and mobile devices
- Set up and maintain store and office workstations (hardware and software)
- Offer front-line IT support to store and head office staff
- Support remote store locations via VPN and remote access tools
- Maintain IT inventory and documentation of service issues and resolutions
🛠️ Systems Administration
- Ensure network, VPN, and server reliability across all locations
- Manage email accounts, DNS settings, IP configurations, and user permissions
- Perform routine system maintenance, backups, and software updates
- Maintain antivirus and endpoint protection across all systems
📊 Development & Reporting
- Assist with database support, report generation, and automation tasks
- Maintain and enhance internal systems for inventory, ordering, transfers, claims, and reporting
- Collaborate with departments to deliver IT tools that improve workflow
🔐 Compliance & Security
- Enforce IT security best practices including access control and data protection
- Ensure data integrity, privacy, and compliance with company and legal standards
- Monitor systems for potential risks and recommend proactive solutions
🎯 What You Bring
- Degree in Computer Science, Information Technology, or related field
- 5+ years of recent IT support experience, ideally in a multi-location or retail setting
- Strong
skills in hardware and network troubleshooting
- Windows environments
- Switches, routers, firewalls, VPN, and remote access
- Proficiency in Microsoft technologies: Windows Server, Active Directory, SQL Server
- Experience
with development and reporting tools like:
- SSRS, SSIS, C#, .NET, Access, VBA, HTML/CSS/JavaScript
- Strong MS SQL skills are a must
- Strong communication and customer service skills
- Ability to work independently and manage multiple priorities
- Experience with Microsoft Dynamics GP and accounting knowledge is an asset
🌟 Why Join Kin’s?
At Kin’s Management Ltd., we are fun, friendly and family team oriented. We offer career advancement opportunities, and of course, an employee discount!
📝 How to Apply