IT Specialist

🚀 We're Hiring: IT Specialist

🌱 Grow With Us — Strengthen Our Technology Backbone

Are you a hands-on IT professional who enjoys solving real-world problems that keep operations running smoothly?

Join Kin’s Farm Market as our IT Specialist — a key member of our Support Centre team. You’ll support over 20 store locations, with direct impact on daily operations across everything from in-store systems to the cloud.

💼 What You’ll Do

As an IT Specialist, As our IT Specialist, you’ll take ownership of IT systems across all stores and our head office

🖥️ Technical Support

• Provide hardware support for desktops, laptops, printers, scanners, monitors, telephone systems, and mobile devices
• Set up and maintain store and office workstations (hardware and software)
• Offer front-line IT support to store and head office staff
• Support remote store locations via VPN and remote access tools
• Maintain IT inventory and documentation of service issues and resolutions

🛠️ Systems Administration

• Ensure network, VPN, and server reliability across all locations
• Manage email accounts, DNS settings, IP configurations, and user permissions
• Perform routine system maintenance, backups, and software updates
• Maintain antivirus and endpoint protection across all systems

📊 Development & Reporting

• Assist with database support, report generation, and automation tasks
• Maintain and enhance internal systems for inventory, ordering, transfers, claims, and reporting
• Collaborate with departments to deliver IT tools that improve workflow

🔐 Compliance & Security

• Enforce IT security best practices including access control and data protection
• Ensure data integrity, privacy, and compliance with company and legal standards
• Monitor systems for potential risks and recommend proactive solutions

🎯 What You Bring

• Degree in Computer Science, Information Technology, or related field
• 5+ years of recent IT support experience, ideally in a multi-location or retail setting
• Strong skills in hardware and network troubleshooting
  • Windows environments
  • Switches, routers, firewalls, VPN, and remote access
• Proficiency in Microsoft technologies: Windows Server, Active Directory, SQL Server
• Experience with development and reporting tools like:
  • SSRS, SSIS, C#, .NET, Access, VBA, HTML/CSS/JavaScript
  • Strong MS SQL skills are a must
• Strong communication and customer service skills
• Ability to work independently and manage multiple priorities
• Experience with Microsoft Dynamics GP and accounting knowledge is an asset

🌟 Why Join Kin’s?

At Kin’s Management Ltd., we are fun, friendly and family team oriented. We offer career advancement opportunities, and of course, an employee discount!

📝 How to Apply