Slot Cashier

Cash & Ace Casinos Calgary, AB $15.00 per hour

Job Overview

As a Slot Cashier you will be responsible for excellent customer service. As part of your daily duties, you will be required to pay out of Jackpots and TITO tickets, debits and VLT tickets, Lottery and assist patrons.

Responsibilities and Duties

· Payout of Jackpots and Cancel Credits

· Processing and payout of TITO and VLT Tickets

· Outstanding customer service

· Issue HSP’s with supervisor approval

· Issue floats to other departments

· Reconcile daily paperwork to ensure balancing and proper cash handling.

· Provide assistance and information to patrons regarding game rules and casino rules

· Ensure duties are performed in accordance with AML Policies and procedures and Prize Disentitlement Policies

· Sell and redeem lottery tickets

· Exchange bills and coin with customers and F&B staff

· Be knowledgeable with marketing and promotions

· Promote the brand

· Promote Winner’s Edge and the property player’s loyalty card

· Be courteous to fellow employees and don’t get in the way of employees trying to complete their duties.

· Be a team player

· Follow company Core values

· Be Courageous, together we are stronger, People matter, Do the right thing, Aspire to excellence and Humility

· Perform any other duties as requested by management

Education and Experience

· High school or equivalency

· Criminal record check and current AGLC registration gaming licence

· Acquire “Responsible Gambling” certification for slot machines and VLT’s

· AML Certification

· Lotto Learn

· Knowledge of computers and basic excel

Skills and Abilities

· Lifting, up to and including 50 lbs

· Climbing stairs, bending, crouching, lifting, pulling, pushing, twisting, stretching, and turning

· Frequent walking and standing

· Potentially interacting with confrontational and/or potentially angry patrons.

· Accepts responsibility for own actions.

Note - The hiring is for both locations Airport and Blactfoot.

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