Worcester Community Action Council (WCAC) is seeking a
full time Family Support Advocate to work in our Healthy Families program. WCAC's Healthy Families program is based in Southbridge, MA and serves Southern Worcester County. Healthy Families partners with first-time parents to provide coaching and
support from pregnancy through the child’s third birthday. The successful
candidate will be responsible for providing program participants with home
visits, advocacy, support, assistance, and education to help them achieve optimal
health, development, family stability, and function in their communities in accordance
with a participant generated family goal plan. This person will co-facilitate
groups and events when needed and trained to do so.
Duties and Responsibilities:
- Maintain caseload up to twenty
participants, with a maximum case weight of thirty.
- Work with each participant family to
coordinate services, report observations, and seek instruction and guidance
specific to each family’s needs.
- Educate participant families about
the importance of early and continuous prenatal care and positive habits to
enhance pregnancy outcome and the stages of pregnancy.
- Educate families on infant, toddler
and adolescent development, family health and nutrition as well as
self-sufficiency and safety.
- Assist parents and family members in
learning effective interaction and parenting skills with infants and toddlers
through positive role modeling and providing current information on relevant
topics for the parents.
- Support young parents in their
social, environmental and health needs by identifying services, community
resources and informal networks.
- Assist participant families to
identify their individualized goals and objectives and how to plan for
successful achievement of their plan. Help them to identify barriers and
solutions to self- sufficiency.
- Support parents as they learn to
parent through daily living.
- Assist participant families to learn
parental coping strategies, and to expect realistic accomplishments of their
child based on their child’s developmental stage.
- Make the necessary referrals to
appropriate services, with participants’ consent, such as Early Intervention,
when ASQ scores are low.
- Assist with preparation,
facilitation, and co-facilitation of group sessions. Provide child care for
participant group sessions as assigned.
- Coordinate transportation for
participants to attend group programs and events if pre-approved.
- Participate in case conferences and
coordination, bi-weekly team meetings, and individual weekly supervision.
- Identify new referral sources and
recruit new participants for program through community outreach and
collaboration with other human service providers.
- Provide referral assistance for
families contacting the program who do not meet the criteria for Healthy
Families of Southern Worcester County. This includes providing referrals to
other Healthy Families programs as well as to appropriate program and agency
- Maintain and track participant
program contacts by completing required forms and entering accurate data into
the PDS (Participant Data System) computer tracking system within CT
timeframes, and from a strength-based perspective.
- Promote cultural awareness and
diversity practices within the program and the agency.
- Respect and maintain confidentiality
of all participant information.
- Minimum High School Diploma or HiSET equivalency. Associate’s degree preferred.
- Experience working with infants, toddlers, adolescents, and young families.
- Experience working with adolescents in one-on-one and group settings.
- Experience working with diverse populations.
- Ability to demonstrate empathy and advocacy for participants.
- Demonstrated ability to establish supportive, non-judgmental relationships with others.
- Expressed desire and motivation to provide home visiting services to infants, toddlers, adolescents, and families.
- Ability to speak Spanish, preferred.
- Excellent verbal and written communication skills.
Special Certification or Documentation:
- Ability to successfully complete a CORI review biannually.
- Valid driver’s license and reliable transportation.
- Physical requirement, ability to climb stairs and lift up to 40lbs.
- Flexible schedule to accommodate program and family’s needs.
- Complete all required Children’s Trust (CT) and agency orientation and training.
Send cover letter and resume specifying position via email to email@example.com. Deadline to apply is
August 14, 2020.
Worcester Community Action
Council, Inc. is committed to a policy of equal employment opportunity to all
qualified employees and applicants for employment without regard to race,
color, sex, age, national origin, religion, physical or mental disability,
pregnancy or pregnancy related condition, sexual orientation, gender
identification, genetic information, membership in the uniformed services or
any other classification which is protected under state or federal law.