Business Development Specialist (Hybrid Position)

The Professional Home Builders Institute (PHBI) was established in Alberta in 1987, by builders, for builders. Since our inception, we've kept pace with the home construction industry’s ever-changing needs by designing and delivering practical education that meets or exceeds the national benchmarks established by the Canadian Home Builders Association.

In British Columbia, PHBI is branded as BC Builder Training, while in Ontario we are recognized as Training Ontario.

This position resides with the Professional Home Builders Institute (PHBI) and works alongside The Alberta New Home Warranty Program (ANHWP) and The New Home Warranty Insurance (Canada) Corporation (NHWICC) and Dweller Home Services.

Accountable for:

Driving revenue growth through identifying new business opportunities, lead generation, building and maintaining client relationships, and contributing to the overall success of the company. 

Work location & Travel:

The successful incumbent must be based in Calgary, Alberta

Travel within Canada, approximately 50% of time.

Responsibilities:

The primary responsibilities of the Business Development Specialist are:

Develop Business Opportunities and External Relationship Management:

• Manage & grow key business partner relationships 
• Develop and maintain strong relationships with existing clients 
• Identify new business opportunities and potential clients through various methods such as cold calling, emailing, social media, networking, and monitoring relevant clients and markets
• Maintain ownership of all phases of the sales cycle 
• Call on assigned and non-assigned accounts to effectively promote and sell the Company's products and services. 
• Maintain an understanding of the company's products and services to effectively communicate their value propositions to potential customers. 
• Recommend solutions based on customer needs, connecting a customer need with a solution that can generate value for the customer. 
• Manage strategic proposals
• Participate in industry networking events 
•  Participate in training and professional development programs as required 

Collaborate with Internal Partners:

• Collaborate with the sales team to develop and implement effective sales strategies and campaigns to reach target goals, including active participation in the preparation and execution of sales plans, events, and campaigns. 
• Work with the marketing team on strategy/activity in the region 
• Share market feedback and customer insights with internal teams to improve services and offerings 
• Work collaboratively with Education & Student Services teams to meet customer requirements and expectations

Strategy Development

• Collaborate with Vice President, Training and Business Partnerships to develop and implement strategic initiatives to drive business growth and sales 
• Take an active role in the business planning process
• Stay updated on industry best practices and sales techniques 

Project Administration

• CRM Management: Maintain and update customer relationship management (CRM) systems with accurate and detailed information on leads and customer interactions. 
• Appointment Setting: Schedule meetings and demonstrations with qualified prospects. 
• Generate and analyze reports on lead generation activities, sales pipeline status, and performance metrics to inform strategy and decision-making. 

Skills and Experience:

• 3 to 5 years of experience in a B2B acquisition sales role, with a preference for experience in the education and/or new home builder industry sector(s) 
• Experience with strategic planning, business management, and successful negotiation 
• Proven track record as a Business Development Lead achieving sales objectives and targets 
• Demonstrated ability to close and bring on new business. 
• Bachelor's degree or college certificate in business, marketing, or a related field is considered an asset
• High degree of self-confidence, initiative and commitment

Knowledge:

• Excellent communication and presentation abilities, including the ability to collaborate with internal and external stakeholders. 
• Instinctively comfortable with prospecting new business through research and networking 
• Creativity, innovation, problem-solving skills
• Excellent market knowledge and understanding of industry trends 
• Proficiency with customer relationship management (CRM) databases is required, experience with Salesforce is considered a strong asset

Why you should join us:

The Alberta New Home Warranty Program Group of Companies offers challenging and meaningful work, a positive work environment with amazing colleagues.

Our benefit package includes:

• Flexible Hybrid/remote work structure
• Engage in Diversity: Active Equity, Diversity, Inclusion and Belonging Committee with strategy and programs across the board
• Exciting social committee with various in person and virtual activities for everyone
• Annual short-term incentive pay (bonus program)
• Paid sick time and generous flex days, including paid time to give back to the community by volunteering
• Medical, dental and vision benefits
• Choice of Health Spending Account or Lifestyle Spending Account
• Pension plan (RPP company matching)
• Access to more than 100 corporate and technical training package for our employees

Also, you will be part of a company that supports and engages on:

• Performance Development Program
• Supportive leadership to develop your full potential
• More than 15 different countries and cultures represented in our workforce
• Progressive corporate culture that supports our greatest assets – our people

Apply Today

If you’re looking for a dynamic work environment, competitive employment conditions, and an opportunity to make a difference, we invite you to submit your cover letter and resume throughout your application.

We thank all applicants for your interest in this role. Our People & Culture team will contact only those selected for an interview.

Please note:

Only candidates permitted to work in Canada will be considered for this opportunity.