Street Sales Specialist

Vancouver, BC Seasonal
Start Date: To be trained and prepared for cruise ship season beginning in April/ May 2023
Work Hours: Seasonal, Full-time + Part-time roles available
Location: Downtown Vancouver
Wages: Minimum wage + commission = Average Earnings of $21.60/hr

Are you passionate about Vancouver, speaking to new people, and sharing ideas on things to do in our beautiful city?  With a focus on selling our Hop-On Hop-Off city tour, sightseeing tours + attractions, we are looking for outgoing, customer-oriented, sales driven team members to work a flexible full or part-time schedule, while acting as a visitor information hub for tourists.  During a shift, you may work outside or inside, and at various locations around downtown Vancouver selling our tours to guests from all over the world.

Selling and booking our Hop-On Hop-Off tour, sightseeing tours + attractions to guests through a handheld point of sale system
Anticipating and initiating sales by approaching guests, asking open-ended questions, and connecting them with experiences relevant to their sightseeing expectations
Being sales driven and guest focused, meeting sales targets 
Providing outstanding customer service to and build personal relationships with guests 
Assisting Tour Drivers by issuing tickets on-board buses 
Organizing and managing guest line ups during peak times
Professionally addressing guest complaints or concerns, elevating to Supervisor when necessary
Keeping up to date with operational updates and facilitate communication of relevant information amongst team members 

You have previous experience working in a sales/customer service environment
Outgoing personality and strong interpersonal skills
You possess passion, integrity, adaptability with a professional and positive attitude 
You have the ability to work outdoors. This job requires standing and walking outdoors for extended periods of time.
You have familiarity with online booking engines. Proficiency with credit card and cash transactions is an asset.
You possess strong knowledge of downtown Vancouver including key attractions and experiences 
You can work a flexible schedule and are available to work early mornings, weekends and holidays
Ability to work effectively both independently and as part of a team 
Previous tourism experience or knowledge of the industry is an asset 

Paid training
Central downtown Vancouver office with easy access to all transit routes
Internal and external recognition programs for fun awards and prize opportunities
Invitations to VIP tourism industry events, networking opportunities and familiarization tours
The little things like free coffee, tea, hot chocolate and water (available in-office)

Please include a Cover Letter when submitting your Resume. 

Please visit our careers page to see more job opportunities.

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