Duties & Responsibilities:
General Manager will be responsible to lead the hotel and
its team members in the efforts to increase the value, performance and
profitability by providing industry expertise, resources and tools to maximize
operating performances. To provide total
direction through example and consultation to all team associates to ensure
team member and guest loyalty alike.
Responsible for the overall daily operations of the hotel including
Revenue Management, Sales/Marketing, Food & Beverage, Housekeeping, Team
Member Training, Accounting and Budgeting, Cost Control/Payroll costs and
Superior Guest Service.
General Manager is responsible for property
condition/cleanliness and quality of product/service throughout the hotel. GM will actively participate, train and
display hands on approach through example in leadership in the area of Front
Desk, Housekeeping, Maintenance and Food & Beverage.
General Manager will direct Sales & Marketing efforts
to address customer needs, increase market share and generate group and leisure
revenues. GM will provide support and
direction to the Director of Sales in the tracking and management of leads,
revenue management, pricing strategies and account management. Maintain relationships with key accounts. GM will actively participate through example
in promoting a professional, positive and respectful atmosphere for all team
Manage food and beverage operations to ensure food
quality, customer service and cost controls.
Ensure all team members are trained and skilled on Alcohol and Food
handling requirements according to state laws and regulations. GM will be responsible for monitoring the daily
functions of the F&B to ensure the department is providing the highest quality
in service standards according to the Brand Standards of the Hotels Food &
Beverage requirements. GM will actively
participate through example in promoting a professional, positive and respectful
atmosphere for all team members.
Includes but is not to be limited to management of
accounts receivable, hotel payroll, daily transmittals and reporting. Oversee all personnel files and ensure they
are in a locked cabinet at all times. GM
must be present during any disciplinary action that is to be given.
General Manager will participate in community affairs and
maintain positive public image with potential and current clients, vendors,
staff and any additional parties directly or indirectly associated with the
promotion of the hotel.
- Paid time off
- Employee discount at IHG Hotel properties worldwide
- Health insurance
- Vision Insurance
- Dental Insurance
- Life insurance
- Access to affordable ancillary benefits