Medical Office Scheduler
We are looking for a highly organized and friendly Medical Office Scheduler to join our team. If you are bilingual in English and Spanish, we highly encourage you to apply!
Key Responsibilities:
- Schedule patient appointments, surgeries, and follow-up visits efficiently and accurately.
- Manage and coordinate the physician's calendar to optimize patient flow and minimize wait times.
- Confirm patient appointments and provide necessary instructions for upcoming visits.
- Handle patient inquiries and provide excellent customer service both in person and over the phone.
- Verify patient insurance information and ensure all necessary documentation is completed prior to appointments.
- Collaborate with medical staff to ensure smooth operations and effective communication.
- Maintain patient confidentiality and adhere to HIPAA regulations.
Qualifications:
- High school diploma or equivalent; additional education or certification in medical office administration is a plus.
- Previous experience in a medical office scheduling or administrative role preferred.
- Proficiency in scheduling software and electronic health record (EHR) systems.
- Strong organizational and multitasking skills.
- Excellent communication skills, both written and verbal.
- Bilingual in English and Spanish is highly preferred.
- Knowledge of medical terminology and insurance processes.
Benefits:
- Competitive wages
- Health, dental, and vision insurance
- Paid time off and holidays
- Retirement plan account