Room Attendant

Brief:  We are looking for individuals capable of attending to our facilities with integrity and attention to detail.  The goal is to create a clean and orderly environment where our guests feel comfortable and welcome.

Duties:  Clean all guest rooms and/or public areas in accordance with Hampton standards.  Change linen on every bed every day in every utilized room.  Perform a variety of cleaning activities such as sweeping, mopping, scrubbing, vacuuming, polishing and dusting.  Restock in-room guest items, such as soap and shampoo.  Organize and maintain linen stock room.  Restock cleaning cart at the end of each day.  Be accountable for the guest’s belongings left in the room.  Turn forgotten guest items in to the hotel front desk for logging and disposition.  Perform minor maintenance, such as changing a light bulb.  Greet all hotel guests with a warm smile.  Follow all Hilton and NAMAN directives to ensure guest, employee and corporate cyber and physical security and privacy.

Requirements:  Applicants must be honest, customer focused, reliable, friendly, and a team player.  Must be able to perform duties exceptionally well with little supervision.  Applicants must be able to read, write and speak English, other languages are a plus.  Position requires physical stamina due to regular bending, reaching, kneeling, pushing, pulling, lifting and carrying of 25 to 30 pounds and occasionally up to 50 pounds.    Applicants must be able to pass a background investigation and drug urinalysis test.

Hours:  Position is full time.  Hotels operate every day of the year around the clock.  Applicants must be able to work variable shifts.  Attendants work until all assigned rooms are completed and inspected

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